2105 PATIENT SERVICES FINANCE TECHNICIAN
This position has been reposted for additional recruitment.
Under general supervision, the Patient Services Finance Technician is responsible for providing technical support and acting as liaison between patients, staff, claims examiners, insurance company representatives, and State and Federal funding sources to ensure the complete and accurate charging for patient services in the Department of Public Health. The essential functions include: reconciling medical record documentation and corresponding charges for accuracy; performing clerical audits of medical records for appropriate documentation to support disability-related claims; reviewing and monitoring patient services for completeness and accuracy; assisting in the development, modification, and implementation of patient service charging procedures. The Patient Services Finance Technician performs related duties as required.
Minimum Qualifications:
1. Two (2) years of experience performing medical charge reimbursement activities: OR
2. Completion of requirements for a recognized one (1) year Medical Assistant certificate, two (2) year Medical Assistant degree, or a certificate in medical office management AND six (6) months of experience in a medical office/department monitoring charge and reimbursement services.
NOTE:
During the probationary period, employees will be required to demonstrate knowledge of basic medical terminology; medical claims processing; workers’ compensation; International Classification of Diseases (ICD-9) Codes; insurance systems such as Medi-Cal, Medicare and Short Doyle; personal computer skills; and oral communication skills to interact with staff, patients, family members and government/private funding sources. Failure to demonstrate these knowledge, skills and abilities may result in dismissal and/or termination from employment.
HOW TO APPLY:
Employment applications and supplemental applications are accepted on a continuous basis. Applications for City and County of San Francisco jobs are being accepted through an online process only. Visit www.jobaps.com/sf to begin the application process by registering an account.
- Click and select the desired job announcement (REG-2430-055423)
- Click on “Apply” and read and acknowledge the information
- Click on “I am a New User” or “I have Registered Previously”
- Follow instructions given on the screen
If you have any questions regarding this recruitment or application process, please contact the exam analyst Jenee Jackson at (415) 206-6232.
Computer kiosks are located in the lobby of the Department of Human Resources, 1 South Van Ness Avenue, 4th Floor, San Francisco, for use by the public. The hours of operation are from 8:00 a.m. to 5:00 p.m. Monday through Friday.
VERIFICATION OF EXPERIENCE/EDUCATION:
Applicants are encouraged to scan and attach all required documentation and/or verification(s) to their online application. Applicants may also fax or mail verification documents to:
Mail: DPH/Merit Systems Division, 2789 – 25th Street, 3rd Floor, San Francisco, CA 94110
FAX: (415) 206-5668
The application deadline is Monday, November 30, 2009. Receipt of applications beyond the closing of this announcement will not be considered. Indicate: ATTN: Class 2105 Patient Services Finance Technician in all correspondence when submitting by mail.
Verification of all education and experience needed to qualify must be submitted at the time of filing. A copy of a diploma, transcript and/or certificate must be submitted to verify the required education/training.
Verification of experience must be on the employer’s letterhead and must show the name of the applicant, job title(s), duties performed, and dates of service and must be signed by the employer/supervisor.
City and County employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules.
Verification may be waived if impossible to obtain. The applicant must submit a signed statement with the application explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to submit the required verification or request for waiver together at the time of filing may result in rejection of the application.
SELECTION PROCEDURES:
Training and Experience Evaluation:
A training and experience evaluation will be administered on all applicants meeting the Minimum Qualifications. Candidates’ score and rank will be determined by an evaluation of application materials along with verifications and related documentation to establish relative knowledge, skills and abilities in job related areas, which may include, but not limited to: Knowledge of basic medical terminology; knowledge of medical claims processing procedures; knowledge of modern medical office procedures; and knowledge of insurance systems and billing procedures; ability to monitor the charging process for patient services; and oral communications skills…………………………………………………..100%
The certification rule will be Rule of Three Scores. All candidates who meet the Minimum Qualifications will be placed on the eligible list in rank order according to their final score.\
NOTES:
1. Departments may administer additional selection procedures in making final hiring decisions other than the selection procedure used for this exam.
2. Applicants are encouraged to keep copies of all documents submitted. The hiring department may require applicants to submit the same documents and/or additional documents at a later date.
3. Some positions may require bilingual fluency in a variety of languages depending upon the department’s bilingual needs. Only those eligibles that pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) in which they claim proficiency.
4. Applicants with disabilities requiring reasonable accommodation for this process may contact the analyst by phone at (415) 206-6232 (Voice) or, if hearing impaired, 775-9484 (TDD), or in writing (specify class 2105 Patient Services Finance Technician) at DPH/Merit Systems Division, 2789 – 25th Street, 3rd Floor, San Francisco, CA 94110, as soon as possible.
ENTRANCE
Micki Callahan
Director, Department of Human Resources
Announcement Issued: November 2, 2009
Announcement No.: CBT-2105-055889
Department of Public Health
Telephone: 415-206-6232 (JJ)
