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5289 Transit Planner III

Recruitment #TEX-5289-M00036




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The following information describes the civil service classification for which applications are being solicited.
Make sure you read the entire announcement before completing the application form.


Amended to reflect a change in the filing deadline

The purpose of this announcement is to fill a vacant position within this classification.


Division: Sustainable Streets

Section/Unit: Strategic Planning and Policy

Work Location: 1 South Van Ness, 7th Floor, San Francisco, CA


Position Description:

Under the general supervision of the Deputy Director, Strategic Planning and Policy, the 5289 Transit Planner III is responsible for developing, supporting, and implementing the key mode shift strategies to support the agency’s vision of a 50% sustainable mode share split by 2018.  This position works closely with all SFMTA Divisions, external community, business and public agency partners, and key policy makers to meet the goals of the strategic plan.


The key areas in this position include but are not limited to:  transportation demand management and transit oriented development policy; target marketing to employers, tourism/visitor and other large activity generators; marketing, education and outreach for the agency as well as the City for travel behavior change; and multi-modal safety, awareness and mode-shifting communication campaigns.


This position is responsible for assignments that are highly public, results oriented, and data driven and require strategic partnerships.  The assignments will involve seeking public and private funding, designing and implementing new and innovative mode-shifting and awareness programs, and evaluating their effectiveness.  The ability to provide succinct and clear analysis, and to apply judgment and initiative are essential.


Examples of Important and Essential Duties

  •  Develop, interpret, coordinate, carry out and monitor urban transportation and land-use integration policy and planning tasks, including completion of written and graphical documents and reports that provide recommendations to policy makers;
  • Supervise the design and preparation of data, maps, charts and other visually graphic materials to illustrate ideas, processes, plans and/or reports;
  • Apply for and manage grant-funded projects; seek and develop innovative approaches to funding the activities (private partnerships, new public funding sources, sponsorships, etc.);
  • Represent the agency to the community, businesses and other stakeholders including transportation agencies to establish working partnerships, explain policies, programs and reports;
  • Prepare and review correspondence in response to requests from members of the public, policy makers, and from other private, non-governmental and public agency sector partners; and
  • Support the development and provide analysis of innovative programs, strategies, applications and campaigns to meet agency mode shift goals.


1.  Possession of a baccalaureate degree from an accredited college or university; AND four (4) years of transit planning and/or transportation planning experience; OR

2.    Possession of a Master's Degree from an accredited college or university in Planning,   Transportation, Transportation Engineering, Public Administration or other closely related field; AND two (2) years of transit planning and/or transportation experience.

1.     Additional transit planning and/or transportation planning experience beyond the Minimum Qualifications may be substituted for the educational requirement on a year-for-year basis.
2.  Additional post-graduate education as described in item 2 of the Minimum  Qualifications may be substituted for required experience on a year-for-year basis (30 semester units/45 quarter units equal one (1) year of experience)



Desirable Qualifications

  • Master’s degree in planning, marketing, communications or other closely related fields with two (2) years of travel behavior related planning, marketing and/or outreach experience.
  • Bachelor’s degree in planning, marketing, communications or other closely related fields with four (4) years of travel behavior related planning experience.
  • Demonstrated leadership in successful behavior related marketing, education and outreach campaigns;
  • Excellent oral and written communication skills in English, including marketing/messaging for behavior change and ability to work with and communicate with diverse audiences.  Business level language proficiency in Chinese and/or Spanish is desirable but not required;
  • Demonstrated ability to take initiative, work in a proactive, fast paced environment, work independently, collaboratively, and professionally and be a team player;
  • Demonstrated effective project/program management skills, including time and budget management and vendor/contractor management;
  • Demonstrated understanding of multi-modal transportation systems and mode shifting decision making and travel demand management strategies;
  • Demonstrated knowledge of marketing; messaging for behavior change;
  • Demonstrated skills in survey development and deployment, market segmentation analysis, focus groups, social media, and partnerships with public and private stakeholders;
  • Computer skills:  Proficiency in Adobe design suite, Microsoft Office and related survey marketing, analytical and evaluation tools;
  • Demonstrated ability to mediate, facilitate, and build consensus and resolve conflicts; and
  • Tact, positive attitude, and willingness to innovate to achieve goals and objectives.



Employment applications for this exam announcement will be accepted only through an online process. No other filing method or medium will be accepted.

* To apply, visit http://www.jobaps.com/sf to begin the application process

* Click and select “5289 Transit Planner III” job announcement

* Click on “Apply” and read and acknowledge the information

* Click on “I am a New User” if you have not previously registered, or on “I have Registered Previously”

* Follow instructions given on the screen

Computer kiosks are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at One South Van Ness Avenue, 4th Floor and at the San Francisco Municipal Transportation Agency at One South Van Ness Avenue, 6th Floor.

Upon successful submittal of the application online, the applicant will receive a notification on the screen, as well as in the applicant’s e-mail inbox, acknowledging the receipt of the application. If you are having difficulty submitting your application online, please contact us between 8:30 AM and 4:30 PM at (415) 701-5024.



Applicants may be required to submit verification (proof) of qualifying experience and education at a later date. Verification of experience, if requested, must be on the employer’s letterhead and must show the name of the applicant, job title(s), duties, dates of service, and must be signed by the employer. City employment may be verified by submitting a performance evaluation in lieu of other verification. City and County employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee’s class will only be allowed if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. Waiver requests will be considered on a case-by-case basis. Failure to submit the required verification or request for waiver when requested will result in disqualification.



Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 701-5024 or, if hearing impaired at (415) 701-5043 (TTY) or in writing to the SFMTA Human Resources Merit Unit, 1 South Van Ness, 6th Floor, San Francisco, CA 94103 (Specify Class 5289).



Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.


Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.



All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, typically 7.5% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.