Under general supervision, a Community Police Services Aide performs a variety of police related duties for the San Francisco Police Department. Essential functions may vary depending on assignment and may include: directing traffic and issuing citations for parking violations at the San Francisco International Airport; regulating, directing, and searching vehicles entering the Airport Operations Area; accepting and processing complaints in person or over the telephone; ensuring security of restricted areas and property; utilizing two-way radios; completing reports and forms; providing information and assistance to the public; assisting ill or injured citizens; assisting in receiving, storing, and releasing of property; utilizing a computer terminal to enter and retrieve information; providing crowd control during events and emergency situations; sorting, filing, and maintaining reports and records; transporting and retrieving evidence to and from Property Room; maintaining inventory of office supplies and operating departmental vehicles. Incumbents also perform related duties as required.
Employees in this classification will be given assignments that may require occasional lifting, moving or carrying materials weighing up to 55 lbs.; extended standing, walking and/or sitting; and working in inclement weather; climbing up and down a 4 - 6 feet ladder and working in a noisy environment.
Appointees to this classification must be willing to work days, nights, weekends, holidays, and/or rotating shifts as needed. This job also requires mandatory overtime.
Minimum Qualifications
1. Possession of a high school diploma or successful completion of an equivalency test (G.E.D. or California High School Proficiency Examination); AND
2. Possession of a valid Driver License; AND
3. Must be at least 18 years old at the time of application; AND
4. One year of satisfactory full time public contact (2080 hours) or military experience.
How To Apply
Applications for the City and County of San Francisco jobs are being accepted through an online process. Visit www.jobaps.com/sf to begin the application process by registering an account.
Click and select the desired job announcement
Click on “Apply” and read and acknowledge the information
Click on “I am a New User”
Follow instructions given on the screen
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Joron Coleman, at 415-551-8941.
Computer kiosks are available for public use in the lobby of the Department of Human Resources, 1 South Van Ness, 4th Floor, San Francisco. The hours of operation are from 8:00 a.m. to 5:00 p.m., Monday through Friday.
Verification
Verification of education and experience needed to meet the minimum qualifications may be required at a later time. If verification is requested, a copy of a diploma or transcripts must be submitted to verify education. Verification of experience must be on the employer's letterhead and must show the name of the applicant, job title(s), duties, dates of service and must be signed by the employer. The City and County of San Francisco reserves the right to eliminate from consideration any applicant who does not meet the minimum qualifications at any point in the selection process.
Selection Procedures
Written Examination (Weight 100%) Candidates will be tested to determine their relative knowledge, skill and ability levels in job-related areas which may include, but are not limited to: written communication, public relations and information comprehension. Candidates who pass the written examination will be placed on the eligible list in the order of their written score. Placement on the eligible list does not guarantee nor imply that you will be offered employment. The City and County of San Francisco reserves the right to hire only the most suitably qualified candidates for this position.
Certification Rule
Candidates who pass the written examination will be placed on the eligible list. The certification rule for the eligible list resulting from this examination will be “Rule of 10 Scores.”
Departmental Selection Procedures
After the eligible list has been adopted, and vacancies arise, the Police Department will administer additional selection processes to select the most suitable candidates from the eligible list. Additional selection processes include: Personal History Questionnaire evaluation, Departmental Interview, Background Investigation, Polygraph Examination, Psychological Examination, and Medical Examination.
Personal History Questionnaire (PHQ) will be evaluated to identify candidates most likely to pass the background investigation.
Departmental Interview will evaluate the applicant’s oral communication ability and other abilities not tested by other examination components. Based on the Personal History Questionnaire evaluation, the most suitable candidates from the eligible list will be invited to participate in the departmental interview. The interview panel will make recommendations regarding who should proceed in the final hiring process.
Background Investigation
Prior to employment with the San Francisco Police Department, a background investigation will be conducted to establish suitability for employment. The investigation may include, but not be limited to, criminal history records, drug/alcohol screening, and other related employment and personal history records. Reasons for rejection may include use of controlled substance, felony convictions, repeated or serious violations of the law, inability to work with co-workers, inability to accept supervision or other relevant factors. The background investigation will also meet Federal Aviation Administration (FAA) requirements.
Polygraph Examination will be used to verify the veracity and accuracy of information submitted by candidates regarding, but not necessarily limited to, subjects within the background investigation.
Psychological Examination consists of written tests and a clinical interview to determine the candidate's suitability for public safety work.
Medical Examination is currently provided by Occupational Health Services at San Francisco General Hospital. Each candidate will be individually evaluated and any current or past medical condition that is likely to compromise the candidate’s ability to perform the essential functions of the position may be cause for rejection. The medical examination may include taking blood and urine samples. Applicants will be notified of the date, time and place to report for the examination. Candidates with disabilities requiring reasonable accommodation for this examination must contact the examination analyst, in writing, at Department of Human Resources, Attn: 9209 Examination, 1 South Van Ness, 4th Floor San Francisco, CA 94103. If hearing impaired, call (415) 775-9484 (TDD) and specify class 9209.
NOTES:
1. Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to submit the same or additional documents at a later date.
2. Applicants with disabilities requiring reasonable accommodation for this process must contact the examination analyst by phone at (415) 551-8941 or in writing to the Department of Human Resources, RAS- Public Safety Examinations Team (Class 9209), 1 South Van Ness, 4th Floor, San Francisco, CA 94103, as soon as possible.
3. General information concerning City and County of San Francisco employment policies and procedures may be found in the pamphlet entitled “Important Employment Information”. This information is part of the terms of this announcement. The pamphlet is available at the Department of Human Resources Information Center, 1 South Van Ness or online at www.sfgov.org/site/sfdhr_page.asp?id=46208
4. Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by posting the correction on the Department of Human Resources website at www.jobaps.com/sf.
5. All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.
Entrance
Issued: October 30, 2009
Micki Callahan, Human Resources Director
Department of Human Resources
Announcement No: 055988
Public Safety Examinations Unit (JC) 551-8941
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