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9110 Fare Collections Receiver

Recruitment #CBT-9110-M00028




The following information describes the civil service classification for which applications are being solicited.
Make sure you read the entire announcement before completing the application form.


The purpose of this examination announcement is to establish an eligible list for this classification.




to reflect the medical examination requirement.


9110 Fare Collections Receiver



Under supervision, the Fare Collections Receiver performs the sale, collection, receipt, counting, and reconciliation of transit fares, using mathematical calculations and various pieces of machinery and equipment. 


Essential functions may vary by assignment and may include the following:

The Fare Collections Receiver collects fares from revenue sources, (coaches, subway stations, etc.) using a variety of equipment; sells fare media and other transit materials to patrons using electronic sales systems; counts, packages, distributes and delivers fare media and other transit materials to vendors and divisions; collects and reconciles revenue from sales made by vendors; counts/sorts coins and currency collected from various locations, using sorting machines; reconciles and balances cash collected from daily revenue and sale of various transit materials, using 10-key adding machines, basic computer data entry and/or currency counters; collects and provides data related to fare collections and inventory to assist in the preparation of reports, audits, and analyses; drives/operates various vehicles, such as vans, trucks, and forklifts for the transportation of transit materials and revenues collected; inspects, cleans, uses and maintains equipment related to the collection and processing of fares; receives, intakes, labels and inventories lost and found items in order to match items to owners and transfer items to Customer Service Center; disposes of unmatched items; provides customer service to members of the public in an effort to effectively communicate information regarding fare media sales, lost and found items, and other miscellaneous SFMTA information; performs other related duties as assigned. 


Nature of work: requires working in a 24-hours-a-day/7-days-a-week, indoor/outdoor operation with rotating, holiday, and/or weekend shifts; may be required to work in a room with closed circuit television and wear a smock; work outdoors in inclement weather; kneel, stoop, bend and turn in the performance of duties; work with or without the assistance of armed security guards; may be exposed to high noise levels, dust and diesel fumes.  Must be able to lift and carry revenue containers weighing up to 75 pounds onto a movable cart and push cart approximately one city block.  Must drive/operate a variety of vehicles involved in the collection and transport of revenue from various locations. 



1.      Two (2) years of verifiable full-time experience (within the last 5 years) in the daily collection, processing and balancing of large amounts of cash; AND


2.      Possession of a high school diploma or proof of successful completion of an equivalency test (G.E.D or California High School Proficiency Examination); AND


3.      Possession of a current valid driver license (To be presented at the time of the written/ performance examination); AND


4.      Ability to lift and carry containers weighing up to 75 pounds. (This ability will be evaluated during the probationary period. Failure to meet this qualification may result in dismissal or termination from employment.)


Substitution: Completion of two (2) years (60 semester units or 90 quarter units) of education from an accredited college or university may be substituted for up to one (1) year of the required experience.



Must be bondable. 



City and County of San Francisco employment applications for this position will be accepted through an on-line process only. Mailed, hand delivered or faxed applications will not be accepted. Visit www.jobaps.com/sf to begin the application process.


           Click and select 9110 Fare Collections Receiver (CBT-9110-M00028)

           Click on “Apply” and read and acknowledge the information

           Click on “I am a New User” if you have not previously registered, or on “I have REGISTERED PREVIOUSLY”

           Follow instructions given on the screen.


Computer kiosks are available for the public from 8:00 a.m. to 5:00 p.m. Monday through Friday to file online applications in the lobby of the Department of Human Resources, 1 South Van Ness Avenue, 4th Floor, San Francisco and in the lobby of SFMTA Human Resources office, 1 South Van Ness Avenue, 6th Floor, San Francisco.


Applicants may be contacted by e-mail.  It is their responsibility to ensure that their registered e-mail address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses: (@sfgov.org, @sfmta.com).


Upon successful submittal of the application online, the applicant will receive a notification on the screen, as well as in the applicant’s e-mail inbox, acknowledging the receipt of the application by the SFMTA - Merit Section.  If you are having difficulty submitting your application online, please contact us at 415.701.5046 between 8:30 a.m. – 12:00 p.m. and 1:00 p.m. - 4:30 p.m. Monday through Friday.



Applicants may be required to submit verification of qualifying education, experience, and driver license at any point in the application, examination and/or departmental selection process.


Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.



Written/Performance Examination: (Weight: 100%)

Candidates deemed eligible and admitted to the examination process will be administered a written/performance test designed to measure knowledge, skills and/or abilities in job-related areas which may include but not limited to: knowledge of cash handling processes and procedures; math ability; and customer service/human relations ability.



The certification rule used for the eligible list resulting from this selection process will be the Rule of Three Scores.  The hiring department may conduct additional selection processes to make final hiring decisions.



Medical Examination/Drug Testing: Candidates who are being considered for appointment will be required to pass a medical examination. Candidates who cannot meet the medical requirement will be placed under waiver until this requirement is met. The medical examination will be administered only to those applicants who are being considered for appointment.


Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment.  Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes.  Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not  be used for scoring or considered to determine whether you meet the minimum qualifications.


Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the SFMTA by phone at 415.701.5046 or 415.701.5043 (TTY); or in writing to: SFMTA Human Resources, Merit Section, 1 South Van Ness, 6th Floor, San Francisco, CA 94103.  For further information, contact 415.701.5046.


Reasonable Accommodation Request:

Information on requesting reasonable accommodation for persons with disabilities can be found at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities


Veteran’s Preference:

Information regarding requests for veterans preference can be found at:



General Information concerning San Francisco Municipal Transportation Agency Employment Policies and Procedures:

Employment Information for the San Francisco Municipal Transportation Agency can be obtained at http://www.sfdhr.org/index.aspx?page=20, or hard copy at 1 South Van Ness Avenue, 6th Floor. This information, including information regarding appeals of the terms of this announcement, is part of the terms of all announcements.


Terms of Announcement:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by posting the correction on the Department of Human Resources website at www.jobaps.com/sf.


Copies of Application Documents:

Applicants are encouraged to keep copies of all documents submitted.  Submitted documents become a permanent part of the exam records and will not be returned.  The hiring department may require applicants to submit the same documents and/or additional documents at a later date.


Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Women, Minorities, and Persons with Disabilities are encouraged to apply

An Equal Opportunity Employer


Exam Type:  Entrance

Amended & Re-Issued: June 26, 2013

Issued: May 20, 2013

Edward D. Reiskin

Director of Transportation

San Francisco Municipal Transportation Agency

Recruitment ID Number: M00028

MTA/RK: 415.701.5046




Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.



All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, typically 7.5% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.