Risk Management Administrator

The individual in this position will organize, implement and direct operations, investigations and claims administration activities of the General Liability division within the Office of the County Executive, under the direction of County Executive Office leadership.  The position requires the ability to work collaboratively and communicate effectively with a range of professional and technical level staff, members of the public and other stakeholders integral to the claims management process;  The GL Administrator will be responsible for coordinating activities with other divisions or departments and providing highly responsible technical support to the of County Executive Office leadership.  The successful candidate will demonstrate skills in supervision, program management, research, negotiations, claims management and administration practices and a high level of understanding of the legal framework for claims management. General knowledge of risk management programs and insurance products is desirable.  The individual must be able to develop clear, concise written reports and materials, present complex information, and identify and develop recommendations for short and long term solutions related to investigation services, operations and claim administration activities of the General Liability division.

(Unclassified)

To plan, organize, and direct the activities of the General Liability or Workers' Compensation section within the Office of the County Executive; to coordinate section activities with other divisions or departments; and to provide highly responsible technical support to the Deputy County Executive Officer.

The Administrator level recognizes positions that provide full first-line, direct supervision to employees within a work section and/or assumes substantive and significant programmatic responsibility in a defined area or specialty.

Receives general direction from the Deputy County Executive Officer or assigned management staff.

Exercises direct supervision over technical personnel.

Duties may include, but are not limited to, the following:

• Administer the County's general liability activities or workers compensation including claims administration, administration of the self-insurance funds, safety program and loss prevention, loss control, and insurance management; settle claims within authorized limit as appropriate; recommend settlement or rejection as appropriate.
• Administer and provide investigation services related to liability claims, Workers' Compensation claims, and other special investigations as required.
• Recommend and implement section goals and objectives; establish performance standards and methods for general liability or workers compensation administration and investigation services; develop and implement policies and procedures.
• Plan, develop and oversee the work of staff and third party administrators involved in general liability or workers compensation administration and investigation services.
• Evaluate operations and activities of assigned unit; implement improvements and modifications; prepare various reports on operations and activities.
• Perform inspections of County facilities; recommend improvements, procedural changes and purchases to correct identified safety problems.
• Review and approve all safety equipment requisitions submitted for procurement.
• Conduct investigations of employee and public injuries, and hazardous exposures.
• May act as Secretary to the County Safety Board.
• May act as the Americans with Disability Act Officer.
• Represent the County at meetings and administrative hearings.
• Participate in budget preparation and administration; prepare cost estimates for budget recommendations, including funding levels for the County's general liability or workers compensation insurance program; submit justifications for staff, supplies, and equipment; monitor and control expenditures.
• Participate in the selection of staff; coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed.
• Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service.
• Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Perform related duties as assigned.

It is the applicant's responsibility to identify in their application materials how they meet the Minimum Qualifications listed below.

Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:

Experience: Five years of increasingly responsible experience in safety, insurance, workers compensation or public entity liability administration or claims adjustment, including two years of supervisory responsibility.
 
Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in business or public administration, risk management or a related field.

License or Certificate:

• Some positions may be required to possess an Insurance Adjustor's license issued by the State of California Department of Consumer Affairs.
• May need to possess a valid driver's license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.

Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department.

Knowledge of:

• Principles and practices of liability or workers compensation program administration, including government tort claims procedures under California law.
• Principles and practices of investigative techniques, evidence preservation and accident reconstruction.
• Pertinent local, State and Federal rules, regulations and laws relating to general liability, workers compensation and employee safety and health.
• Modern office procedures, methods and computer equipment.
• Principles and practices of research, analysis and management.
• Budgeting procedures and techniques, including administration of special funds.
• Principles of supervision, training and performance evaluations.
• Principles and practices of work safety.

Ability to:

• Organize, implement and direct general liability or workers compensation and investigation services operations/activities.
• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time; intermittently walk, stand, bend, squat, climb, kneel or twist while performing field investigations; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and communicate through written means; and lift light weight.
• Interpret and explain pertinent County and Department policies and procedures.
• Perform the most complex work of the unit.
• Assist in the development and monitoring of an assigned program budget.
• Develop and recommend policies and procedures related to assigned operations.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Communicate clearly and concisely, both orally and in writing.
• Supervise, train and evaluate assigned staff.

Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination, which may include a drug screening and possibly a psychological evaluation, sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S.  For some positions, applicants may also be required to submit proof of age, undergo a background investigation and/or be bonded.

Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment and retaliation is prohibited and that all employees and applicants shall receive equal consideration and treatment. All recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance. Please contact the Personnel Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.

The following information represents benefits currently available to permanent Placer County employees and may be subject to change.  It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Personnel Department.

Click here to view the Management benefits summary.