Training/Organization Development Analyst - Senior

The Human Resources Department is seeking to hire a dynamic and innovative individual to oversee countywide training programs. This position will collaborate with leaders inside and outside of the organization to assess development needs and identify gaps between current and desired levels of proficiency among the workforce. Reporting to the Deputy Human Resources Director, this position will exercise independent judgment in the needs assessment, design, development, implementation and evaluation of learning programs to meet changing staffing needs. In collaboration with other HR staff and department managers, this position will participate in employee engagement activities, organizational development efforts, onboarding and continuous learning.

Under general direction, to plan, organize, develop, design, coordinate, and present County-wide and departmental specific training programs; to facilitate/mediate the most sensitive and complex workplace disputes/issues in the County in an effort to resolve issues, complaints, or disputes; to perform a variety of administrative functions in support of the assigned division; and to act as a productive and positive team member.

This is the advanced journey level class within the Training and Organizational Development Analyst series.  This class is distinguished from subordinate classes within the series by the greater level of responsibility assumed, complexity of duties assigned, independence of action taken, and the performance of administrative functions.  Employees in this job class perform more difficult and responsible types of duties assigned to classes within this series.  Employees at this level are required to be fully trained in all policies, procedures, and operations related to the Training and Organizational Development Division of the County Executive Office.

Receives general supervision from the Deputy Human Resources Director.
 
Exercises direct supervision over professional, technical and clerical staff. May exercise direct supervision over assigned technical and/or clerical employees.

Duties may include, but are not limited to, the following: 

• Participate in the planning, development, coordination, and implementation of the County’s training plans/programs for management and non-management employees; prepares recommendations regarding programs, consultants, operational processes, surveys, curriculum writing, and needs assessments. 
• Participate in the planning, development, coordination, and implementation of programmatic, administrative, and operational activities with designated areas of responsibility; monitor and evaluate work in progress to ensure compliance with goals and objectives. 
• Plan, design, develop, oversee, and implement County-wide and specialized training programs to support the County’s and departmental goals, objectives, and philosophy; may assign work activities and projects to subordinate staff and/or consultants; monitor timelines; observe and evaluate the effectiveness and success of training classes and sessions. 
• Participate in the planning, development, coordination, and implementation of assigned training activities throughout the County; schedule classes; coordinate the efforts of the training/development staff and consultants; coordinate and participate in the development of classes, handbooks, manuals, course outlines, and other material. 
• Provide supervision to assigned professional, technical and clerical staff in support of a variety of training and event planning and coordination programs and activities; provide positive leadership and direction to a team of professional and technical staff; act as a resource to staff in providing positive training and organizational development services. 
• Coordinate and implement the training/educational components of assigned County-wide programs or initiatives; lead project teams; identify program goals and objectives; implement program; monitor and evaluate results of the effort.
• Plan, coordinate, and administer the County’s Tuition Reimbursement Program; screen courses to determine eligibility in the program; participate in community consortiums and organizations; network in an effort to identify valid educational opportunities in the community; develop and implement effective internal marketing methods. 
• Participate in the planning, development, coordination, and implementation of career counseling activities for County employees; provide direction and advice to employees about course and curriculum content choices in relation to job relevance, career development, and upward mobility.
• Participate in the planning, development, coordination, and implementation of facilitation and mediation efforts; facilitate cooperation and communication among County departments as well as between individuals, groups and community forums; make recommendations on conflict management situations. 
• Participate in the development and administer the County’s training/organizational development program budget(s); forecast funding needs, staffing, equipment, materials, and supplies; monitor approved expenditures; recommend mid-year adjustments as necessary. 
• Coordinate the work of consultants; assist in the preparation of requests for proposals, review bids, interview consultants; communicate expectations and priorities and monitor outcomes; negotiate contracts. 
• Maintain awareness of and participation in external professional environment and resources to ensure the highest level of professional standards are applied to service delivery within the County. 
• Build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service. 
• Represent the County of Placer, the County Executive Office and its Training/Organizational Development Division to the public and to other agencies in a positive and productive manner.  
• Serve as a positive and motivational team leader as well as a positive and effective member of a peer group.  
• Perform related duties as required.

It is the applicant's responsibility to identify in their application materials how they meet the Minimum Qualifications listed below.

Experience:
At least two years of progressively responsible professional training and/or organizational development experience performing duties similar to a Training and Organizational Development Analyst II with Placer County.

Training: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in organizational development, human resource management, personnel administration, education, communications, public administration or a related field.
 
License or Certificate:

• May need to possess a valid driver's license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.
• Certificate in mediation and facilitation highly desirable.

Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department.

Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency.

Knowledge of: 

• Pertinent local, state, and federal laws, guidelines, and regulations.
• Standard and accepted principles and practices of adult learning theories, training and development, and training design and their successful application within the workplace environment.
• Standard and accepted principles and practices of leadership, motivation, team building and conflict resolution.
• Standard and accepted office procedures, methods, and computer equipment and related spreadsheet, word processing, and presentation applications.
• Standard and accepted usage of the English language including spelling, punctuation, and grammar. 
• Communication techniques required for gathering, evaluating and transmitting information and directing group discussions.
• Standard and accepted principles and practices of research and analysis.
• Basic principles and practices of budget preparation and administration.
• Basic principles and practices of supervision, training, and personnel management. 
• Principles and practices of communication processes, group dynamics, meeting facilitation, mediation, conflict resolution, and assessment centers as a career development tool.

Ability to: 

• On a continuous basis, know and understand all aspects of assigned job; intermittently analyze work papers, reports and special projects; explain and interpret policies and programs; know laws, regulations and codes; problem solve programmatic and operational issues. 
• On a continuous basis, sit at desk and in meetings for long periods of time.  Intermittently twist to reach equipment-surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means. 
• Stand for long periods of time in classroom; use of repetitive arm-hand movements to write on board or when utilizing a computer terminal to produce materials; lift moderate weight such as when arranging supplies on shelves, moving equipment and material from a supply area to a vehicle, arranging tables and chairs and setting up audio-visual equipment. 
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. 
• Negotiate contracts and agreements. 
• Communicate clearly and concisely, both orally and in writing. 
• Function as a productive and positive team member and effective team leader. 
• Understand, interpret and apply complex laws, regulations, policies, and procedures. 
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Obtain information through interview process; successfully accomplish multiple assignments; and deal firmly and courteously with the public. 
• Determine effective method of research; and compile data and present in form most likely to enhance understanding.
• Prepare reports, statistical data, forms, questionnaires and surveys.
• Apply the principles and practices of motivation, team building and conflict resolution.
• Use a computer, calculator, typewriter, telephone, facsimile machine, postage meter, and photocopy machine.
• Work with various cultural and ethnic groups in a tactful and effective manner.
• Establish and maintain effective working relationships with those contacted in the performance of required duties.

Training & Experience Rating (100%)

Based upon responses to the supplemental questionnaire, the applicant’s education, training and experience will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the eligible list.

All applicants who meet minimum qualifications will be required to respond to an online Conviction History Questionnaire, which will be sent as a link on their notification that minimum qualifications have been met.  Failure to respond to this questionnaire within (3) three calendar days of the minimum qualification notification will result in disqualification from the examination.

Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination, which may include a drug screening and possibly a psychological evaluation, sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S.  For some positions, applicants may also be required to submit proof of age, undergo a background investigation and/or be bonded.

The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification.  For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied.

Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please visit our website at: http://www.jobaps.com/placer/sup/abfreenames.asp.

Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment and retaliation is prohibited and that all employees and applicants shall receive equal consideration and treatment. All recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.

The following information represents benefits currently available to permanent Placer County employees and may be subject to change.  It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department.

Click here to view the Management benefits summary.

Recruitment Timeline (approximate)

• Minimum Qualifications Screening Complete: 6/3/16
• Conviction History (CHQ) Emailed: 6/6/16
• CHQ Responses Due: 6/9/16 (CHQ email will confirm response due date.)
• T&E Rating Panel: TBD
• Eligible List Established / Rank Notices Emailed: 2 weeks after T&E Rating Panel
• Interviews: Applicants selected for hiring interviews will be contacted directly by the hiring division.