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DIRECTOR OF DEVELOPMENT SERVICES DEPARTMENT

Recruitment #U8198-00-o23120

Introduction

The Board of County Commissioners and the County Administrator are committed to facilitating sustainable and high value economic growth in Hillsborough County.  This is a highly responsible leader who ensures that the County’s site development review, building permits, zoning and land use services provide solutions to meet the needs of clients in the construction and development industries.

The applicant will be responsible to oversee the outcomes of building and development operations organized in four sections:

  • Center for Development Services – A centralized customer service unit responsible for the intake and counseling of building and land development applications and tracking departmental performance and customer satisfaction measures
  • Building Services – In accordance with the Florida Building code, conducts plan reviews and approves building permit applications, inspections and maintains contractor licensing for Hillsborough County
  • Development Review – Management of the site and subdivision process including the review and approval of transportation, natural resources, stormwater and utilities. Coordination of development comments with other agencies such as the Hillsborough County School Board, the Environmental Protection Commission and others
  • Community Development – Management of the Land Development Code to include the land entitlement processes such as re-zoning, variances, and planned developments. Implementation of Community plans through overlay districts, from based codes and other creative techniques. 

The applicant establishes and maintains strong relationships with all key stakeholders. Clear understanding of customers and their needs is critical to the success of this position.

MAJOR DUTIES

  • Creates and directs an organization that makes customer services its number one priority.
  • Streamlines through process review, recommendations while balancing regulatory and community building environment.
  • Coordinates with department’s divisions, County departments, and external agencies/governments to ensure efficient flow of communications and services; interprets, explains and ensures compliance with County requirements, regulation and procedures.
  • Oversees, monitors, reviews and provides guidance on departmental projects and assignments to ensure accurate and timely completions of scheduled assignments, business, strategic, and marketing plans and monthly divisional status reports.
  • Assists in meeting obligations to the Department’s boards, councils, and community agencies.
  • Responsible for full range of management duties including the administrative and operational management of the division, performance management and dashboards, and coordinating the recruiting and hiring of staff.
  • Coordinates multiple special projects while attending to operational duties and responsibilities as required.
  • Oversees independent research projects, compiles, analyzes data, and prepares written reports, i.e., quarterly and annual performance reports, benchmarking, and statistical reports for departmental strategic planning.
  • Performs other related duties as required.

KNOWLEDGE, SKILLS, & ABILITIES

  • Considerable knowledge of the development and building community, and of economic development.
  • Considerable knowledge of local government organization and public records laws
  • Knowledge of the building and development process on community building. 
  • Strong knowledge of English grammar and punctuation.
  • Ability to resolve issues with County directors, executives and BOCC members.
  • Ability to use considerable tact, discretion, and persuasion to gain the cooperation of others and to preserve a successful working relationship.
  • Ability to identify and analyze complex problems that often involve collaboration and logical reasoning in order to find a solution.
  • Ability to effectively gather accurate information in order to make reasonable conclusions, and a high degree of analytical ability to solve intricate, sensitive or technically complex problems.
  • Ability to coordinate interdepartmental strategic planning in collaboration with division directors. Coordinates with department management and external parties to accomplish assigned objectives.
  • Ability to influence positive change.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to clearly communicate the organizational vision and connect each division to work towards a common mission.
  • Ability to motivate and gain cooperation from a diverse constituency with a broad portfolio of program interests.
  • Ability to provide leadership and strategic direction for the Department within the boundaries of a public sector organization.
  • Ability to be an effective collaborative and contributing member of the County Administration's leadership team.
  • Ability to develop long-term plans and programs and to evaluate work accomplishments.
  • Ability to apply and adapt practices and techniques to the special requirements of public employment.
  • Ability to establish and maintain effective relationships with other management staff, employees, and the general public.
  • Ability to plan, coordinate, control and evaluate long-term projects and programs
  • Ability to analyze facts and to exercise sound judgment in arriving at timely decisions.
  • Ability to develop staff by mentoring, coaching, providing effective feedback and evaluating performance of staff and department.
  • Ability to establish and maintain good working relationships with other County agencies, employees and the public.
  • Ability to supervise effectively and use good professional judgment.

MINIMUM QUALIFICATIONS

A Bachelor’s degree with a major in Public or Business Administration; Planning, Redevelopment, Economic Development, Engineering, or a closely related field; and
Seven years of progressively responsible experience in high level administration, five years of which must have been in a leadership, management or other responsible role.

The Appointing Authority Prefers:  A Master's Degree in Public or Business Administration; Planning, Redevelopment, Economic Development, Engineering or a closely related field; and possession of an American Institute of Certified Planners (AICP) certification, Professional Engineer License or other related certifications or licenses.

Conclusion

VETERANS' PREFERENCE:  Preference will ONLY be entitled upon initial appointment for eligible veterans and eligible spouses of veterans. Documentation to support entitlement to preference MUST be provided at the time of application.

 

DRUG-FREE WORK PLACE:  The employers of Hillsborough County have implemented a drug-free workplace and all offers of employment are conditioned on job applicants successfully passing a drug test.

 

NOTE: Employees are required to participate in the response/recovery activities related to emergencies/disasters affecting the County.  They are required to work in their normal job duties or other activities within their skills and capabilities. Proper compensation will be made in accordance with existing rules and procedures.


 

 
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