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Concurrent Open & Closed recruitments require 2 separate apps

Recruitment #A4914-00-o22735


Hillsborough County Government is looking for new members to join our team who are aligned with our core values of commitment to excellence; stellar customer service; and embracing diversity, transparency, and accountability.  Our employees enjoy careers that are professionally and personally rewarding and that provide fair and reliable compensation.   

Hillsborough County Government consists of many independent agencies with over 9,000 combined employees.  We provide a wide range of municipal services to the citizens of Hillsborough County, including law enforcement, detention, fire, street construction and maintenance, courts, library, parks and recreation, planning and zoning, property appraisal, tax collection, water, sewer, and solid waste collection services. In addition, we also employ professionals, paraprofessionals, and clerical staff in a wide range of service support functions, including management, finance, information technology, human resources, facilities, communications, etc. 

Learn more about Hillsborough County or read on to learn more about this exciting opportunity to join our team.


Performs duties operating specially equipped minibuses and vans to provide safe and efficient transportation services for transportation of disadvantaged customers.


Employees in this class perform work of average difficulty requiring some initiative and independent judgment under close supervision.


  • Operates a specially equipped minibus, van or similar vehicle to transport customers, including those with physical or mental disabilities to and from scheduled appointments by following a prescribed route and schedule.
  • Assists customers from the pick-up location door to the vehicle and from the vehicle to the door at a destination including assisting with securing seatbelts.
  • Performs safety inspections on vehicles before operating to detect and report any mechanical malfunctions or safety issues that would prevent the safe transportation of passengers.
  • Maneuvers wheelchairs, operates wheel chair lifts, and secures wheelchairs.
  • Operates two-way radios and maintains communications to ensure efficient daily operations.
  • Records daily information on passengers, trips, mileage, pick-up and drop off times using a mobile data terminal or paper manifest.
  • Attends training and testing programs or seminars as required.
  • Cleans and performs minor preventive maintenance to vehicles.
  • Provides first aid and cardiopulmonary resuscitation (CPR) to customers during emergencies as necessary.
  • Responds to Emergency Operations Center requests to evacuate special needs citizens in the event of an emergency.
  • Performs some dispatcher, scheduler and administrative duties as required. 
  • Performs other related duties as required.


  • Working knowledge of disabilities, mobility, and related transportation needs.
  • Working knowledge of Hillsborough County roads, streets and traffic patterns.
  • Working knowledge of the policies, guidelines and procedures of the unit to which assigned. 
  • Skill in driving and maintaining a minibus, van or similar vehicle.
  • Skill in the application of first aid and CPR.
  • Skill in working with persons with disabilities.
  • Skill in working with mobility devices.
  • Ability to safely operate and maintain a minibus, van, or similar vehicle.
  • Ability to maneuver a wheelchair, operate a wheelchair lift, and wheelchair tie downs.
  • Ability to read a street map and maintain records.
  • Ability and willingness to perform work under extreme environmental and demanding physical conditions.
  • Ability to follow oral and written instructions and conform to Departmental standards.
  • Ability to work flexible hours that may vary based on operational needs which may include evenings, weekends, nights, and holidays.
  • Ability to work from different locations as needed throughout the County.
  • Ability to communicate effectively, both orally and in writing. 
  • Ability to work effectively with others in a diverse population.


Note: Minimum Qualifications MUST be attained before the recruitment ending date.


Graduation from high school or possession of a GED Certificate; and

One year of work experience operating a passenger vehicle for hire or nonprofit organization transporting passengers; and

Possession of a valid Driver license.




Graduation from high school or possession of a GED Certificate; and

Successful completion of the Paratransit Minibus Operator Trainee program; and

Possession of a valid Driver license.


Passing a Florida Department of Transportation (FDOT) prescribed physical examination, a satisfactory driving record, and passing a background review prior to employment.  Passing all required driver training and possession of a valid CPR and First-Aid Certification; and conformance to Departmental standards within the probationary period.

Selection Process

  • Application Screening (Civil Service Office)
  • Performance Exam, if required (Civil Service Office)
  • Written Exam, if required (Civil Service Office)
  • Establish List (Civil Service Office)
  • Department Selection Interviews (Hiring Agency)
  • Background Investigation (Hiring Agency)
  • Job Offer (Hiring Agency)
  • Conclusion


    OPEN AND CLOSED RECRUITMENTS:  We are running concurrent Closed (Internal) and Open recruitments. Internal candidates on a closed eligibility list must be considered first, prior to a selection being made from the open eligibility list. To be considered for the same classification under Open recruitment, internal candidates must also apply under the open recruitment process.


    VETERANS' PREFERENCE:  Preference will ONLY be entitled upon initial appointment for eligible veterans and eligible spouses of veterans. Documentation to support entitlement to preference MUST be provided at the time of application.


    DRUG-FREE WORK PLACE:  The employers of Hillsborough County have implemented a drug-free workplace and all offers of employment are conditioned on job applicants successfully passing a drug test.


    NOTE: Depending on the agency of employment, individuals hired may be required to review Hillsborough County driving eligibility criteria and acknowledge their understanding of its provisions.


    NOTE: Employees are required to participate in the response/recovery activities related to emergencies/disasters affecting the County.  They are required to work in their normal job duties or other activities within their skills and capabilities. Proper compensation will be made in accordance with existing rules and procedures.


    EXAMINATION: Applicants will be competitively rated on the basis of their training and experience. 


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