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TRAINING SPECIALIST (EMPLOYEE DEVELOPMENT SPECIALIST)

Concurrent Open & Closed recruitments require 2 separate apps

Recruitment #A1310-A0-o22956

Introduction

Hillsborough County Government is looking for new members to join our team who are aligned with our core values of commitment to excellence; stellar customer service; and embracing diversity, transparency, and accountability.  Our employees enjoy careers that are professionally and personally rewarding and that provide fair and reliable compensation.   

 

Hillsborough County Government consists of many independent agencies with over 9,000 combined employees.  We provide a wide range of municipal services to the citizens of Hillsborough County, including law enforcement, detention, fire, street construction and maintenance, courts, library, parks and recreation, planning and zoning, property appraisal, tax collection, water, sewer, and solid waste collection services. In addition, we also employ professionals, paraprofessionals, and clerical staff in a wide range of service support functions, including management, finance, information technology, human resources, facilities, communications, etc. 

 

Learn more about Hillsborough County or read on to learn more about this exciting opportunity to join our team.

 

MAJOR FUNCTION

Designs, develops, implements, and facilitates employee development programs and other Learning & Organizational Development offerings.  Leads and/or support projects related to employee development.

MAJOR DUTIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below.
  • Conducts needs analysis, including conferring with employees and management to determine employee development program content and priorities.   Leads and/or participates in meetings with HR team to share needs, trends, and updates. 
  • Designs, develops, implements, evaluates and coordinates employee development and organizational development programs in line with needs analysis.
  • Designs and implements employee development programs for adult learners to maximize student acquisition and retention of knowledge, skills, abilities and perspectives.
  • Conducts research on trends, best practice programs, and technology offerings supporting employee and organizational development.
  • Facilitates a variety of training sessions using tools and techniques for adult learners. Facilitates programs supporting employee and team development.
  • Consults with employees and management on employee development needs and development plans to address the needs.
  • Partners and coordinates efforts with training professionals in the County, Key Point of Contacts in departments (i.e. Communications, IT, etc.), higher learning centers, training institutes, training vendors and individuals to develop training courses and communication support materials in line with needs assessments.
  • Leads assigned and special projects including researching items and establishing reports for the Board (i.e. Staff Reports with research findings and recommendations).  Participate and/or lead project meetings.  Communicate project status, challenges, updates with HR team and key project contacts in the departments.
  • Tracks, measures, and reports on-going evaluations of training programs and instructors, and provides recommendations on findings and trends.  Tracks and reports training hours for department personnel for monthly and/or annual reporting summaries.
  • Creates communications to market and provides program details (i.e. descriptions, learning objectives, class times and locations, etc.) for employee and organizational development program offerings.
  • Assists with development of annual training budget. 
  • Completes cost proposals on programs including completing bidding process and required documentation.
  • Performs other related duties as required.

KNOWLEDGE, SKILLS, & ABILITIES

  • Considerable knowledge of employee development course design and development.

  • Considerable knowledge of classroom presentation methods and techniques in an adult learning setting.

  • Knowledge of learning and organizational development assessments (i.e. climate surveys, 360 leadership assessments, emotional intelligence, team assessments, etc.)

  • Knowledge of competencies and behavioral-based learning.

  • Ability to independently develop course curriculum supporting the targeted learning objectives.

  • Ability to assess staff training needs and design effective training programs in line with the needs.
  • Ability to organize and coordinate training activities with individuals inside and outside the organization.

  • Ability to partner with others to achieve project objectives.

  • Ability to collect, organize and evaluate data and to develop logical conclusions, identify root cause, and implement process improvements.

  • Ability to measure training effectiveness, compile results and take appropriate action.

  • Ability to establish and implement a communication plan on program rollouts, projects, and/or special events.

  • Ability to review and learn new technologies and create supportive training programs to develop staff.

  • Skill in communicating concisely, effectively, and appropriately both orally and in writing to various levels in the organization.
  • Skill in conducting needs analysis.

  • Skill in presenting training courses to achieve targeted learning objectives.

  • Skill in conducting career development and performance improvement discussions.
  • Skill with operating various programs such as Word, PowerPoint, Excel and Office documents/ spreadsheets.
  • Skill with utilizing the internet for research. 

MINIMUM QUALIFICATIONS

Note: Minimum Qualifications MUST be attained before the recruitment ending date.

Bachelor's degree and
Two years experience in the design, development, implementation, facilitation, and evaluation of employee development programs.

OR

A Master's degree and
One year experience in the design, development, implementation, facilitation, and evaluation of employee development programs.

OR

Graduation from high school or possession of a GED Certificate; and
Four years experience in the design, development, implementation, facilitation, and evaluation of employee development programs.

_______________________________________________________________________

Appointing Authority prefers candidates with a Bachelor's or Master's degree in Human Resources, Organizational Development, Adult Education, or Leadership Development.

The ideal candidate will have the following training and/or certifications:

• Needs Assessment Methodology

• Instructional Design - Development of Employee Development Programs

• Facilitation Skills Training for Employee Development Courses

• Presentation Skills

• Project Management

• Facilitation Certification (Vendor Certifications) in:

          o Achieve Global (AG) Training

          o Development Dimensions International (DDI) Training

          o Stephen Covey

          o Ken Blanchard – Situational Leadership

          o Other Leadership Development Programs

• Performance Management

• Customer Service

• Harassment Prevention & Employment Law/Compliance Programs

• Assessments (i.e. 360s, Emotional Intelligence, DISC, Myers-Briggs, DDI, and/or other assessments)

• Process Improvement Training

• Communication Skills (Professional Business Writing, etc.)

The ideal candidate will have the following job experience:

• Conducting needs assessment supporting employee development 

• Instructional design experience; developing effective employee development

   programs

• Facilitation skills experience for various levels in the organization

• Presentation skills

• Consultation experience to support performance management

• Performance Management

• Assessments (i.e. 360s, Emotional Intelligence, DISC, Myers-Briggs, DDI, and/or other assessments)

• Harassment Prevention & Employment Law/Compliance Programs

• Process Improvement program facilitation experience

• Customer Service program facilitation experience

• Communication Skills (Professional Business Writing, etc.) program facilitation

   experience

• Facilitation experience with Achieve Global, Development Dimensions International, and/or other established employee development content

• Instructional design experience with self-directed programs, web-based programs is preferred.

 

Conclusion

OPEN AND CLOSED RECRUITMENTS:  We are running concurrent Closed (Internal) and Open recruitments. Internal candidates on a closed eligibility list must be considered first, prior to a selection being made from the open eligibility list. To be considered for the same classification under Open recruitment, internal candidates must also apply under the open recruitment process.

 

VETERANS' PREFERENCE:  Preference will ONLY be entitled upon initial appointment for eligible veterans and eligible spouses of veterans. Documentation to support entitlement to preference MUST be provided at the time of application.

 

DRUG-FREE WORK PLACE:  The employers of Hillsborough County have implemented a drug-free workplace and all offers of employment are conditioned on job applicants successfully passing a drug test.

 

NOTE: Depending on the agency of employment, individuals hired may be required to review Hillsborough County driving eligibility criteria and acknowledge their understanding of its provisions.

 

NOTE: Employees are required to participate in the response/recovery activities related to emergencies/disasters affecting the County.  They are required to work in their normal job duties or other activities within their skills and capabilities. Proper compensation will be made in accordance with existing rules and procedures.

 

EXAMINATION: Applicants will be competitively rated on the basis of their training and experience. 


 

 
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