Legislative Information System Specialist

The incumbent in this position is responsible for the object oriented programming and support of information systems projects to include .NET and ASP.NET using current SDLC protocols.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Provides information resource knowledge and assistance to users of the LIS; trains users in file maintenance, report generation, data entry operations, and system functionality; trouble-shoots hardware and software problems, installs and tests software, maintains statewide network, operates the central teleprocessing computer and maintains the User's Operating Manual.
   
• Provides programming, systems analysis and design work; trouble-shoots hardware and software problems.
   
• Operates and maintains a teleprocessing computer, trouble-shoots hardware and software problems, provides security for the system, participates in storage capacity planning, and trains system users of a LAN network which serves the General Assembly.
    
• Develops and maintains a Disaster Recovery Plan for the safeguarding of data and the continuation of information system services.
   
• Writes program specifications for work to be performed by contractors.
   
• Drafts policies and procedures for the LIS resulting from trouble-shooting. Drafts changes to training materials resulting from trouble-shooting hardware and software problems.
   
• Supports all aspects of a LAN (hardware and software) and telecommunication systems for voice/audio/imaging as a systems administrator.
   
• Installs, tests, configures, troubleshoots and repairs data/voice/audio communication systems and associated wiring, peripheral devices and end devices, e.g., printers, interface cards.
   
• Configures, installs, tests, troubleshoots, repairs and monitors operation of LAN hardware/software including desktop computers, data/voice/audio communication systems, including peripheral devices, wiring and cabling to ensure connectivity and functionality.
   
• Identifies and resolves network and telecommunication system malfunctions including connectivity and functionality for central and remote access and other connections/interfaces; start/restart network after disruptions or failures using computer diagnostic tools and software; run system backups; resolves desktop computer problems.
   
• Provides courteous customer service through central help desk function to resolve or ensure resolution of problem diagnosis/assessment and repairs. Maintains database of user problems and resolution.
   
• Performs routine network systems administration to include, but not limited to: addition/deletion of users and hardware/software, defining access rights, ensuring compliance with security procedures and policies, purchasing hardware/software through state contracts, planning and implementing desktop computer migration and maintaining inventory control systems. Advises and trains users on the operation and capabilities of hardware and application software.
   
• Plans, schedules, installs and tests software updates and hardware upgrades; performs asset management, conducts needs analysis of equipment, software, network security, budget, disaster recovery concerns, training and equipment resources to plan and recommend network changes in ways that meet program goals. Coordinates network expansion with agency technical staff, consultants, contractual vendors or OTM.
   
• Monitors, coordinates and manages the design, development, security, operation, processing, performance and maintenance of relational and/or other database, data storage and retrieval systems.
   
• Develops database standards, documentation, security and authorization procedures.
   
• Monitors and troubleshoots databases for potential or existing performance or security, problems, capacity requirements and makes modifications/adjustments to ensure availability of data.
   
• Installs, monitors, diagnoses and debugs database system software. Plans for projected software requirements and increased computer capacity relating to database requirements.   Maintains database workflow integrity through programming collaboration.
     
• Supports the Controller General’s Office in its process to create the state appropriations legislation, as it relates to the LIS.

JOB REQUIREMENTS for Legislative Information System Specialist
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Three years experience in administering computer data networks which includes troubleshooting, diagnosing and resolving hardware and software problems.
2. Three years experience in installing, testing, and configuring computer data networks including associated wiring, network dependent devices and infrastructure components.
3. Six months experience in computer programming languages including the latest generation.
4. Six months experience in database management concepts and systems development lifecycle methodology.
5. Knowledge of computer data network design or redesign.

To learn more about the comprehensive benefit package please visit our website at http://ben.omb.delaware.gov/

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.