Recruitment #082015-MDDZ56-350700
Opening Date | 8/22/2015 12:00:00 AM |
---|---|
Closing Date | 8/28/2015 11:59:00 PM |
Type of Recruitment | Open Competitive |
Salary | Yearly: $23,986.00/Min - $29,983.00/Mid |
Salary Plan | M37 |
Pay Grade |
6 |
Shift Hours | 8:00am - 4:30pm |
Employment Type |
Actual Vacancy |
Employment Term |
Regular |
Agency | DHSS/Social Services |
Location(s) |
Hudson State Service Center: (501 Ogletown Rd, Newark, DE, 19711) |
Contact Name | DHSS Applicant Services |
Contact Phone | 302-255-9100 |
The incumbent in this position is the first point of contact from clients seeking services issued by the Division: Food Supplement Benefits, Medicaid, S-CHIP, Subsidized Child Care, State Funded General Assistance, and Temporary Assistance to Needy Families either in person or by phone. The incumbent performs and monitors all reception desk activities such as: intake and general log sheets, answering the phone, greeting those walking into the center, managing correspondence, and appointments for social work staff. Other duties include determining services needed and triages the callers and the “walk-ins”, scanning and filing documents into the document imaging system. The incumbent often re-directs clients to services not provided by DSS.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
JOB REQUIREMENTS for Social Services Technician
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.