This class series uses four levels of work in the Health and Human Services occupational group and Human Services occupational series and describes work in supervising youth in the daily academic, recreational and social activities of a youth rehabilitative facility. Work emphasizes teaching basic living skills and maintaining structure, discipline, safety, and providing support and guidance on everyday problems of adjustment to daily living or group situations.
Note: This career ladder series incorporates levels I and II. The I level is to provide entry for hiring new employees into the class series but does not preclude hiring new employees at the II level. Employees may be promoted through the career ladder in accordance with minimum qualifications and promotional standards. Promotional standards, a selection document under separate cover, sets forth the criteria that defines and describes the requirements that must be met at the II level. Advancement of employees through the career ladder is dependent on an agency's/department's operational needs and distribution of work. The Youth Rehabilitation Counselor III, although not part of the career ladder, provides competitive opportunity for movement of employees.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Oversees and assumes an active, participatory role in the daily activities of as assigned group of youth including recreation, education, work, meals, personal hygiene, and maintaining living quarters.
Observes youth's behavior and adjustment to programs and exchanges written and oral reports on those observations with other staff.
Established and maintains interpersonal relationships with youths to encourage and assist with their social adjustment.
Interprets and teaches unit procedures, rules, and disciplinary policies to youths.
Implements unit security procedures including performing regular room, door, and grounds checks or community/home visits and frequent observations and monitoring of high-risk youths.
Assists in the handling of serious disturbances and monitoring incoming and outgoing visitors to the facility.
Escorts youths to activities and appointments inside or outside the institution and is responsible for their discipline and conduct while there operates motor vehicle when necessary to transport youths to activities and appointments.
Prepares, maintains, and contributes to a variety of records and reports to document information relating to youths including, but not limited to, treatment plans, progress notes, population reports, and inventories.
Levels of Work
Youth Rehabilitation Counselor I
This is the first level of work providing custodial supervision of youths to ensure the enforcement/implementation of rules and regulations affecting the care and security of youths.
Performs the full range of essential functions.
Advises supervisor of more serious behavior, social and health problems that require assistance.
Learns methods of effective rehabilitation and emotional support, as well as completes coursework or other training in basic counseling skills, security procedures and emergency response.
Youth Rehabilitation Counselor II
This is the lead level overseeing and providing custodial supervision, informal counseling, and general care of youths.
Carries out established program or institutional policies and procedures to ensure an optimum level of effectiveness in daily living activities.
Provides direction to less experienced staff and orients new staff to the routines of the living units; conducts formal in-service training for new staff.
Evaluates youths to provide input for classification to privilege level; makes recommendations concerning classification, assignment, discharge, aftercare and/or alternative programs.
Completes behavior observation forms.
Participates in group counseling with treatment staff.
Provides informal counseling to assist youths in adjusting to unit life.
Intervenes to resolve disputes among youths; carries out individualized disciplinary plans as determined by service teams.
Completes a residential youthcare certification course, if applicable.
Youth Rehabilitation Counselor III
This is the advanced level responsible for developing and implementing appropriate activities for youths, providing informal counseling and crisis resolution to assist them in their adjustment to programs and support the goals of the treatment plans and maintaining unit's behavior management documentation and credibility.
Provides direct programming, counseling, and custodial supervision for youths. Develops structured and unstructured activities for youths to ensure a full schedule of activities. Assists in the development of service plans for youth.
Serves as the primary agent delivering social skills and habilitative services on the unit.
Trained in programs i.e., Changing Directions, Structured Learning Therapy, Aggression Replacement Therapy, and other programs to develop positive social skills among youths with severe behavior problems. Established relationships and provides guidance to youths exhibiting aggressive, hostile or extremely withdrawn behavior patterns.
May lead group counseling sessions.
Mentors and serves as role model to youths and serves as assistant counselor when the regular counselor is not on duty.
Recommends individualized disciplinary plans for youths with severe behavior problems.
Assists supervisor in coaching and problem solving with less experienced Youth Rehabilitation Counselors and in crisis resolution for youth.
Youth Rehabilitation Counselor Supervisor
This level supervises staff who provide individual and group treatment for delinquent youths to facilitate their adjustment to unit life and to support the goals established in the youth's treatment plan and to ensure and maintain the security, safety, control and well-being of youths in a therapeutic/rehabilitative setting.
Supervision is exercised over at least two or more merit, full time positions (per Merit Rule 5.1460). The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, and recommending hire, fire, and discipline. Supervision must include responsibility, as needed, for providing documentation to support recommended corrective and disciplinary actions, signing performance plans and appraisals, and resolving informal grievances.
Oversees the implementation of rules and regulations by subordinate staff affecting the security, safety, and well-being of youths to ensure that staff perform assigned duties in accordance with standard institutional practices and applicable policies and procedures. Establishes unit discipline procedures/rules and interprets same for staff and youths.
Participates in the development and oversees the implementation of treatment plans for socially and/or emotionally maladjusted delinquent youth.
Engages youth to encourage them to participate in programming and oversees the organization of small group activities to structure residents' free time appropriately.
Trains subordinates in the presentation of social and independent living skills programming to small groups.
Evaluates youth's behavior and adjustment and makes recommendations concerning classification, assignment, discharge, aftercare, and/or alternative programs.
Investigates reports of serious behavior problems to ascertain facts, takes corrective action as required, and implements disciplinary measures.
Maintains a therapeutic environment ensuring proper group and individual counseling techniques. Provides individual counseling to severely emotionally disturbed youth. May be required to develop solutions to therapeutic problems as they rise.
Knowledge, Skills and Abilities
The intent of the listed knowledge, skills, and abilities are given a general indication of the core requirements for all positions in the class series; therefore, the KS&A's listed are not exhaustive or necessary inclusive of the requirements of every position in the class.
Knowledge of institutional rules, regulations, and requirements for the control and protection of youth residents.
Knowledge of child and/or adolescent behavior and development.
Knowledge of the methods and techniques of supervising youth in custodial care.
Knowledge of the preparation and maintenance of records and reports.
Skill in establishing and maintaining cooperative relationships with youth in difficult individual and group situations.
Ability to understand, interpret, and teach to youth unit rules and procedures.
Ability to perceive problems and identify needs of youth and make recommendations orally and in writing.
Ability to consistently and effectively implement treatment plan objectives.
Ability to enforce rules and regulations of the institution firmly and impartially and effectively use authority.
In addition to the above knowledge, skills, and abilities, the Youth Rehabilitation Counselor II requires:
Knowledge of individual and group counseling techniques applicable to youth.
Skill in the observation and evaluation of normal and abnormal adolescent behavior.
Ability to act independently and use sound judgement in crisis situations.
In addition to the above knowledge, skills, and abilities, the Youth Rehabilitation Counselor III requires:
Knowledge of the methods and techniques for investigating behavioral problems
Knowledge of the appropriate discipline for youth with severe behavioral problems.
Knowledge of the methods and techniques for maintaining unit credibility and behavior management documentation
Ability to coach lower level Youth Rehabilitation Counselors.
Ability to form positive interpersonal relationships with adolescents, through effective listening and empathic response.
Ability to enforce rules and regulations of the institution firmly and impartially and effectively use authority.
In addition to the above knowledge, skills, and abilities, the Youth Rehabilitation Counselor Supervisor requires:
Knowledge of supervisory practices and procedures.
Skill in directing and achieving positive interventions with adolescents through individual counseling.
Ability to develop, interpret, and enforce security procedures.
Ability to identify and de-escalate potential crisis situations.
Ability to demonstrate and teach leadership techniques to subordinates.
JOB REQUIREMENTS for Youth Rehabilitation Counselor Supervisor Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
At least 21 years of age.
Possession of a High School Diploma or equivalent.
Three years experience in behavior management such as understanding, explaining, describing and predicting behavior, studying the connection between behavior and its causes and identifying appropriate behavior modification strategies for individual situations.
Three years experience in maintaining the security and safety of individuals and facilities.
Three years experience in supervising youth by overseeing daily activities such as recreation, work details, meals, self-care, transportation or education.
Three years experience in instructing, tutoring, or mentoring individuals or groups.
Six months experience in child and adolescent development.
Six months experience in interpreting laws, rules, regulations, standards, policies and procedures.
Six months experience in narrative report writing.
Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.