Unemployment Insurance Revenue Quality Control Auditor (#MABZ13)
Summary StatementAn incumbent in this class conducts revenue quality control reviews of unemployment insurance tax operations.
Nature and ScopeA class incumbent reports to the Unemployment Insurance Quality Control Manager and conducts assessments of specific areas of unemployment insurance tax operations to insure compliance with federal requirements and assist in improving the quality of tax operations. Work involves conducting various analyses primarily through the use of specified methodologies such as computed measures, program reviews and surveys to determine the effectiveness and quality of operations and timeliness and proficiency in areas such as status determinations, collection of delinquent taxes, timeliness of tax/revenue deposits and employer field audits. Work also includes preparing reports of findings and making recommendations to line manager/program administrator for correcting problem areas. Typical contacts include UI Administrator for Tax Operations, UI Employer Contributions Manager, UI Field Audit Manager, UI Assessments Supervisor and UI Account Management Supervisor for the purpose of reviewing findings and submitting recommendations for corrective action. Typical contacts include the U.S. Department of Labor, Employment and Training Administration for the purpose of information sharing and technical assistance.
Essential FunctionsEssential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Knowledge, Skills and AbilitiesThe intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.
Job RequirementsJOB REQUIREMENTS for Unemployment Insurance Revenue Quality Control Auditor
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