Hospital Unit Clerk (#RH0201)
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$18.56-$22.56 Hourly / $3,217.70-$3,911.13 Monthly / $38,612.40-$46,933.62 Yearly

Under general supervision, does clerical work of average difficulty following standardized procedures in a patient care and treatment area; and does related or other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.

Employees in this class are employed at San Joaquin General Hospital and are normally required to work shifts, weekends, holidays and rotate their days off.

• Sets up charts for new patients; maintains patient records; transcribes physicians' orders; prepares laboratory, x-ray, pharmacy and related requisitions; charts patients; vital signs.
• Checks patients' charts to see that physicians' orders have been followed.
• Answers telephone; gives routine information to patients, visitors, hospital staff and others; takes and relays messages; answers paging system and places pages; greets visitors and directs to proper areas.
• Assists in admission, transfer and dismissal of patients; lists and cares for patient's valuables, clothing and other personal affects.
• Makes visual checks of supplies on hand; requisitions supplies, as needed, including clerical, linen, pharmaceutical and housekeeping supplies.
• May pick up and deliver laboratory reports or other reports; may run errands and transport patients.
• May operate office equipment including computer terminals; may type memoranda or reports from copy or rough draft.

Experience:  One year of clerical experience involving substantial public contact in a hospital, doctor’s office, or medical clinic.

Substitution:  One year of business training in an approved school or training program may be substituted for six months of the required experience.

Clerical practices and procedures; telephone etiquette; business English and arithmetic; basic hygiene and health standards; common physical illnesses and symptoms; medical terminology.

Follow oral and written instructions and procedures in exact detail; maintain patient records and reports; type memoranda and reports and operate office equipment including computer terminals if required by nature of assignment; react calmly and efficiently in emergency situations; establish and maintain effective working relationships with others; utilize effective public and guest relations techniques; speak clearly and distinctly in a well modulated and pleasant voice; work effectively under pressure.