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Announcement-Patient Registration Clerk-Transfer Opportunity Bulletin

Patient Registration Clerk-Transfer Opportunity
Recruitment #1009-RH0200-TR

Approximate Salary:     $2,646.80 - $3,217.07/month
Opening Date:     10/26/2009 8:00:00 AM
Closing Date:     11/6/2009 11:59:00 PM
Type of Recruitment:      Countywide Promotional
Employment Type:     
Full-Time
Analyst:      Kathy Parker

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Bulletin
INTRODUCTION

THIS RECRUITMENT IS A COUNTY WIDE TRANSFER OPPORTUNITY
FOR EMPLOYEES WHO MEET THE TRANSFER ELIGIBILITY CRITERIA UNDER
CIVIL SERVICE RULE 11, Section 2 OR RULE 10, Section 6.
(See Selection Procedures below)

THIS IS NOT A PROMOTIONAL OPPORTUNITY.

TYPICAL DUTIES

  •   Asks questions of patients and/or their relatives; enters information into the hospital system; screens material for completeness and accuracy.
  • Matches account numbers with financial codes; verifies insurance or Medic-Cal coverage; checks insurance I.D. cards and Medic-Cal labels; checks records for verification of Medic-Cal/Medicare coverage.
  • Obtains signatures on appropriate forms; types I.D. cards and stamps patients’ records; posts or verifies information.
  • Explains rules, regulations, policies and procedures pertaining to patient registration.
  • Directs patients to appropriate office, clinic or treatment center for services; may maintain a system of clinic appointments.
  • Operates standard office machines such as computer terminals, automatic copiers, calculators and microfiche readers.
  • May act as lead worker; may check and review work of others; may train others as assigned.
  • MINIMUM QUALIFICATIONS

    Experience: Two years of general office clerical work, one year of which must have been in gathering financial and personal information from patients and/or families in a doctor’s office, medical clinic, or acute care hospital.

    Substitution: One year of business training in an approved school or training program may be substituted for six months of general clerical experience.

    KNOWLEDGE

    Basic Medicare, Medic-Cal and private insurance eligibility requirements; basic layout of San Joaquin General Hospital and location of treatment centers and offices; public relations techniques; filing and record keeping systems used in registering patients; language mechanics.

    ABILITY

    Follow oral and written directions; read and understand job related material; establish and maintain effective working relationships with others; communicate effectively; work well under pressure; deal tactfully with individuals in stressful situations; match names and numbers; explain hospital policies, procedures and related regulations to the public, utilizing effective public and guest relations techniques; operate office equipment including computer terminals.

    BENEFITS

    Health Insurance:  San Joaquin County provides employees with a choice of three health plans:  a Kaiser Plan, a Select Plan, and a Premier Plan.  There is no cost for employee only coverage in the Kaiser and Select Plans.  Dependent coverage is available for all plans, with the employee paying a portion of the premiums.

    Dental Insurance:  The County provides employees with a choice of two dental plans:  Delta Dental and Pacific Union Dental.  There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense.

    Vision Insurance:  The County provides vision coverage through Vision Service Plan (VSP).  There is no cost for employee only coverage; dependent coverage is available at the employee’s expense.

    For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Benefits. 

    Life Insurance:  The County provides eligible employees with life insurance coverage as follows: 

     1 but less than 3 years of continuous service:                   $1,000
     3 but less than 5 years of continuous service:                   $3,000
     5 but less than 10 years of continuous service:                 $5,000
    10 years of continuous service or more:                           $10,000
     

    Employee may purchase additional term life insurance at the group rate.

    125 Flexible Benefits Plan:  This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2080 annual limit); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit).

    Retirement Plan:  Employees of the County are covered by the County Retirement Law of 1937.  Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information.  NOTE:  If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance.

    Deferred Compensation:  The County maintains a deferred compensation plan under Section 457 of the IRS code.  You may annually contribute $16,500 or 100% of your includible compensation, whichever is less.  Individuals age 50 or older may contribute to their plan, up to $22,000.

    Vacation:  Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.

    Holiday:  14 paid holidays per year.

    Sick Leave:  12 working days of sick leave annually with unlimited accumulation.  Sick leave incentive:  An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue.  The employee must also be on payroll during the entire calendar year.

    Bereavement Leave3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child.

    Merit Salary Increase:  New employees will receive the starting salary, which is the first step of the salary range.  After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step.

    Job Sharing:  Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources.

    Educational Reimbursement Program:  Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year.  Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year.

    Parking Supplemental Downtown Stockton:  The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area.

    School Activities:  Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities.

    SELECTION PROCEDURES

    CIVIL SERVICE RULE 11. TRANSFER

    Section 2. Eligibility to Transfer for Interdepartment Transfer

    To be eligible for transfer to a class at the same salary range, the employee must meet the following standards:

    a. Meet the minimum qualifications of the class.

    b. Meet one of the following requirements for permanent status:

    1) hold permanent Civil Service Status in the present class,

    2) have 12 months' continuous probationary service in San Joaquin County, or

    3) have held permanent Civil Service status during current term of service with San Joaquin County,

    4) be laid off from a civil service classification with less than 12 continuous and Consecutive months in classified service

    c. Have a rating of satisfactory or better on the last performance evaluation. Names of employees approved for such transfer shall be maintained, without rank, in a transfer request file

    CIVIL SERVICE RULE 10 PROMOTION OR DEMOTION

    Section 6. Voluntary Demotion

    An employee may, at any time, demote to any position throughout the County which has a lower salary range, provided the employee meets the minimum qualifications of the class, requests the demotion, and the action is approved by the Director and the Appointing Authority of the department to which the demotion is made. Demotions which are not voluntary must be completed in accordance with Rule 18 or with Section 5 of this Rule.

     

    HOW TO APPLY

    Apply Online:       

    www.sjgov.org/hr

    By mail or in person:  

    San Joaquin County Human Resources

    44 N. San Joaquin Street Suite 330

    Stockton, Ca 95202                                  

     

    Office hours:               
    Monday – Friday 8:00 am to 5:00 pm; excluding holidays.

    Phone:  (209) 468-3370 

     

    Job Line:

    For current about employment opportunities please call our 24-hour job line at (209) 468-3377. 

    When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division).  

    San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees.

    Equal Opportunity Employer:  San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation.  For more information go to
    www.sjgov.org/eeo.



    For more info contact us via e-mail at humanresources@sjgov.org or call (209) 468-3370.