9920 Public Service Aide - Assistant To Professionals
|Specialty||Mayor's Office on Disability|
|Department||General Services Agency|
|Date Opened||2/5/2014 12:00:00 PM|
|Filing Deadline||2/19/2014 11:59:00 PM|
|Salary||$17.35 - $17.35/hour; $3,007.00 - $3,007.00/month; $36,088.00 - $36,088.00/year|
|Job Type||Temporary Exempt|
Organization Description: The Mayor’s Office on Disability (MOD) is responsible for overseeing the implementation and local enforcement of the City and County of San Francisco's architectural and programmatic access obligations under the Americans with Disabilities Act (ADA) and other Federal and State disability civil rights and accessibility laws. To accomplish its mission, the Mayor’s Office on Disability oversees the implementation of the City’s ADA Transition Plan for facilities and provides accessibility plan checking services to City-funded housing projects. In addition, MOD conducts training for City staff and contractors on their obligations under disability rights statutes; provides technical assistance and policy guidance to City departments on programmatic, communication, and architectural access; and receives and responds to requests for accommodation and complaints from the public. Additional projects include disability disaster management initiatives and staffing and support of the Mayor’s Disability Council (MDC).
Position Description: Under staff supervision, the public service aide will assist in a variety of duties related to the daily operations and special projects conducted at the Mayor’s Office on Disability. Duties can include but are not limited to:
- Staff the public counter at the Mayor’s Office on Disability by answering phones, or receiving office visitors.
- Provide information and referral to members of the public about general City government offices and procedures as well as disability specific information and community referrals.
- Research and compile data and assist in the preparation of reports and documents.
- Prepare simple communications of interest for distribution to the MOD constituency.
- Perform additional clerical tasks in direct support of professional staff (e.g., electronic file organization, email list management, and coordinating email campaigns)
- Maintain the Mayor's Office on Disability website by updating content to reflect upcoming events or changes to outdated information.
- At the request of department staff, upload new pages, images, and documents to the website; ensure that website is well organized and easily accessible to the public.
- Possession of a baccalaureate degree from an accredited college or university.
- Familiarity with the independent living philosophy as it relates to individuals with disabilities.
- Understanding of disability rights laws and their impact on the lives of people with disabilities.
- Facility with various applications such as MS Word, Excel, PowerPoint, and web design applications.
- Ability to conduct accurate research using internet resources
- Writing skills including the ability to summarize research results, prepare reports and summarize complaints in a clear and concise manner.
- Excellent customer service, telephone and communication skills.
- Ability to work independently and manage multiple priorities.
How To Apply
- City and County of San Francisco Employment Application.
- Current Resume.
- Cover Letter detailing particular strengths and experience with disability rights laws that would make you the ideal candidate for the position.
Applications for City and County of San Francisco jobs are being accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
• Select the desired job announcement
• Select “Apply” and read and acknowledge the information
• Select either “I am a New User” if you have not previously registered, or "I have Registered Previously"
• Follow instructions on the screen
Computer kiosks are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Department of Human Resources at 1 South Van Ness Avenue, 4th floor, San Francisco. However, because the computers will be shut down at 5:00 p.m., it is recommended that you arrive by at least 4:30 p.m. to allow time to complete the application.
Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment.
Verification of the education and experience may be required at any point in the selection process. Failure to submit verification documentation, if requested, may result in rejection of the application or ineligibility for employment. All statements made on the application or subsequent documents are subject to verification.
Note: Falsifying one’s education, training, work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Applications will be screened in order to select the most qualified applicants to advance in the selection process. Applicants who meet the minimum qualifications are not guaranteed advancement to an interview process.
Reasonable Accommodation Request:
Individuals requesting reasonable accommodation for this recruitment may contact the analyst at (415) 554-6000 or by TDD at (415) 554-6015.
City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103.
Copies of Application Documents:
Applicants are encouraged to keep copies of all documents submitted. Submitted documents become a permanent part of the exam records and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date.
THE CITY AND COUNTY OF SAN FRANCISCO IS AN EQUAL OPPORTUNITY EMPLOYER. MINORITIES, WOMEN AND PERSONS WITH DISABILITIES ARE ENCOURAGED TO APPLY.
Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Disaster Service Workers
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.
Recruitment No: TEX-9920-900269
Issued: February 5, 2014
GSA/ADM/KY - (415) 554-6000
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.