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2324 Nursing Supervisor

Recruitment #TPV-2324-060435





Appointment Type: 


Permanent and Provisional applicants are encouraged to apply. Provisional applicants must participate in a Civil Service examination for this job classification to become permanent.




San Francisco General Hospital and Trauma Center is accepting applications for one (1) full time position in class 2324 Nursing Supervisor [Inpatient Services] for the Emergency Department.


SHIFT:   days/evening/night shift – 24/7 responsibilities




The Nursing Supervisor in the Emergency Department has the authority and accountability to oversee and coordinate all related patient care activities throughout the Emergency Department (e.g. coordinating resources, addressing problems, and facilitating solutions within and among various hospital departments in accordance with regulatory/organizational standards and licensed scope of practice. The Nursing Supervisor is responsible for the 24/7 unit operations in support of the hospital’s mission, vision, goals and objectives. Essential duties include the following:


·         Manages and directs professional and paraprofessional staff, clinical support staff and clerical personnel to ensure that practice and regulatory standards are met;

·         Establishes and enforces policies, procedures, standards and objectives;

·         Collaborates and communicates effectively with Nurse Managers on unit activities and issues, and with Nursing operations to meet operational goals and standards;

·         Directs and supervises staff to ensure efficient workflow practices, appropriate use of resources and quality patient care;

·         Manages the budget;

·         Manages and directs a pool of “as-needed”/float staff;

·         Promotes staff development;

·         Serves on committees and task forces;

·         Participates in performance improvement processes; and

·         Performs other related duties as assigned/required.




1.      License: Possession of a valid California Registered Nurse (RN) License;          AND

2.      Education: Possession of a baccalaureate from an accredited college or university with major coursework in Nursing, Business/Public Administration, or  a closely related field;


3.      Experience:

Specialty Area: Inpatient Services:

Two (2) years (equivalent to 4,000 hours) of experience in a designated Nursing supervisory capacity (nurse manager or designated charge nurse) or administrative leadership/support role in a Medical-Surgical, Critical Care, Perioperative, Emergency, Psychiatry, Perinatal unit, or similar inpatient unit in an acute care hospital (a hospital which provides 24 hour inpatient care, including the following basic services: Medical, Nursing, Surgical, Anesthesia, Laboratory, Radiology, Pharmacy and Dietary Services), within the last five (5) years.



Substitution: Three (3) years of additional experience as an Assistant Nurse Manager/Charge Nurse in a general acute care hospital - (a hospital which provides 24-hour inpatient care, including the following basic services: Medical, Nursing, Surgical, Anesthesia, Laboratory, Radiology, Pharmacy and Dietary Services) - may be substituted for the educational requirement.


Cardiopulmonary Resuscitation (CPR) Certificate Requirement / Provision:

Possession of a valid Cardiopulmonary Resuscitation (CPR) Certificate issued by the American Heart Association is required as a provision to employment for all positions.  Eligibles who do not possess such a certification may participate in this examination process and be appointed to a position(s), but will be required to obtain the certificate within two (2) weeks of hire date and maintain validity throughout length of employment.  A photocopy of the valid Cardiopulmonary Resuscitation (CPR) Certificate must be provided to the appropriate supervisor of the appointment within the allotted time frame.  Failure to demonstrate/show proof of possession of valid certification within two (2) weeks of hire date and throughout length of employment may result in dismissal and/or termination of employment.




  • Experience with supervision of 80-100 employees.
  • Demonstrated skill in interdisciplinary collaboration and conflict resolution.
  • Knowledge of systems and change theory.
  • Knowledge of management principles and theories as applied to a health care environment.
  • Demonstrated clinical skills in providing direct care to a patient in distress.
  • Possess a customer service orientation.
  • Knowledge of regulatory and accreditation standards: Joint Commission, Medicare/Medi-Cal regulations, Title 22, ADA, Affirmative Action/EEO EMSA, etc.
  • Ability to work in a fast paced high pressured environment.
  • Proven computer proficiency in word processing, email, spreadsheet and databases.
  • Ability to stand and walk for long periods of time.
  • Ability to lift and carry up to 50 lbs. of weight.
  • Ability to push and drive a loaded gurney through several floors and hallways.
  • Ability to rapidly respond to emergent situations and capable of running, including up and down stairs.
  • Demonstrated skills as Incident Commander in an actual disaster.
  • Possess an ACLS certification.
  • Possess a Master’s Degree in Nursing.





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If you have questions regarding this vacancy, please contact:


Gillian Otway, Nurse Recruiter


via email at   Gillian.Otway@sfdph.org    or via phone at 415-206-3780






All applicants must be able to produce a copy of required licenses and/or certifications when requested throughout the application process.  Failure to provide verification(s) may result in rejection of application process.


Experience:  All applicants must be able to produce employment verification(s) if requested throughout the application process.  Failure to present documentation may result in rejection of application and removal from the application process.


Verification of all experience needed to qualify if requested must be on the employer's letterhead indicating the name of the applicant, job title, dates of employment, hours per week, duties performed and must be signed by the supervisor and/or appropriate representative.  City employees do not need to submit verification of qualifying City work experience if experience gained is from the class to which appointed.  Credit for experience obtained outside of the employee's class will only be allowed if recorded in accordance with the provisions of Civil Service Commission Rules.  City employees relying upon qualifying work experience gained outside the City and County of San Francisco must submit written verification of such experience as described above. Verification of experience may be waived if impossible to obtain.  The applicant must submit a signed statement with the application explaining why verification cannot be obtained.  Waiver request will be considered on a case-by-case basis.  Failure to submit the required verification or request for a waiver at the time of filing may result in rejection of the application.




The selection process will include an evaluation of applications in relations to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.





The Department of Public Health is an Equal Opportunity Employer

Women, Minorities, and Persons with Disabilities are encouraged to apply



ISSUED: June 14, 2013

RECRUITMENT NO.  TPV-2324-060435

DPH/LL  415-206-5417 (DHR Pos. No. 01096184)




Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.



All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, typically 7.5% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.