The current two positions are located at General Services Agency, Department of Public Works.  The eligible list resulting from this examination may be utilized for future positions in this class in other City departments.

The General Services Agency, Department of Public Works is recruiting to fill two Operations Superintendents at the following bureaus: Bureau of Urban Forestry (BUF) and Bureau of Street Environmental Services (BSES).  These positions are responsible for administering an annual budget of $18 million (BUF) or $38 million (BSES) and a staff of permanent and temporary employees approximately 140 for BUF or 320 for BSES.

POSITION DESCRIPTION:

Under general administrative direction, the Operations Superintendent is responsible for directing all activities of the respective bureau, and reports directly to the Deputy Director of the Department of Public Works; developing and implementing bureau policies, methods, and procedures; overseeing the preparation and maintenance of operational records, reports, and budgets; and making regular important contacts with and representing the department to other departmental officials, legislative bodies, outside organizations, and the public in connection with bureau activities.  Essential functions of this job code include:  developing, reviewing, investigating, interpreting, enforcing and analyzing operating procedures, rules, regulations, policies, methods, and reports; supervising the application of standard personnel procedures, including selection, disciplinary proceedings, and employee development; directing the preparation of annual budget estimates, reviewing expenditures, approving modifications, reviewing and setting policies for materials procurement, contract specifications, and equipment requests; directing the preparation of requests for proposals and contracts for services to or for the bureau; planning and directing all operations of the bureau through subordinate second-level supervisory personnel; responsible for bureau-wide safety and training programs; representing the bureau and its affairs to superiors, government officials, business and industrial organizations, contractors, and the public by making presentations before commission, boards, and community groups; directing the inspection of mechanical and manual street cleaning, graffiti removal and illegal sign removal, or urban forestry related inspections done by the bureau to ensure conformity with accepted standards; directing the operations of equipment and vehicle fleet including accessories such as Global Positioning System (GPS), electronic devices; directing response to citizen inquiries or complaints about work done by the bureau or about bureau employees; directing the preparation and maintenance of detailed and complex operational reports and records, including periodic (quarterly, annual) bureau performance reports; using a personal computer to write complex reports, appraisals, etc., and access department/bureau’s databases, spreadsheets and other software applications; and, in the event of emergencies, directing the operations of the bureau and serving as a member of the emergency response team for the department; driving a vehicle to meetings; and performing other related duties as required.

Note: The normal annual salary range is $122,642 to $156,494.  Appointment above the maximum of the normal range may be considered based on documented and substantiated recruitment and retention issues or exceptional skills.  A special approval process is necessary for appointment above the normal salary range.  In addition to competitive salaries, the City offers flexible benefit plans with pre-tax elections which include: medical and dental insurance, Retirement Plan; 457 Deferred Compensation Plan; Social Security; Long-term Disability Plan; Life Insurance; paid Management Training program; 11 paid holidays per year; 5 floating holidays per year; 10 to 20 vacation days per year, depending on years of service; and may earn up to 100 hours paid administrative leave per year.
 

MINIMUM QUALIFICATIONS:
1.      Possession of a baccalaureate degree from an accredited college or university; AND

2.      Six (6) years of verifiable managerial experience including four (4) years of verifiable second-level supervisory experience in Street Environmental Services and/or Urban Forestry.  Experience must include responsibility for planning and managing programs related to maintenance, street cleaning, refuse collection and graffiti abatement; or construction, maintenance and repair of the public right of way; or code enforcement related to streets, facilities or buildings; or urban forestry activities involving maintenance and reforestation of public rights of way and land. This experience must include direct reporting to a superintendent, department head, or company president; AND

3.      Possession and maintenance of a valid class C driver license at the time of appointment. 

SUBSTITUTION: Additional qualifying experience may be substituted for the required education on a year-to-year basis.  One year of experience equals 30 semester or 45 quarter units.

HOW TO APPLY
Applications for this recruitment process will be accepted from May 1, 2009 through May 15, 2009.  Applications and supplemental applications for City and County of San Francisco jobs are being accepted through an online process.  Visit www.jobaps.com/sf to begin the application process by registering an account.
§         Click and select the 0941 Manager VI-Operations Superintendent, BUF and BSES
§         Click on "Apply" and read and acknowledge the information
§         Click on "I am a New User"
§         Follow instructions given on the screen

Supplemental Application:
All applicants must complete the supplemental application along with the application at time of filing.  Applicants will be prompted to answer questions in the supplemental application in the online application process.  The information indicated on the supplemental application must provide complete and accurate information.  All statements made on the application and supplemental application is subject to verification.

Computer kiosks are located in the lobby of the Department of Human Resources, One South Van Ness Avenue, 4^th Floor, San Francisco, for use by the public.  The hours of operation are from 8:00 a.m. to 5:00 p.m., Monday through Friday.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Angie Ignao, at (415) 554-6107. 

VERIFICATION:
Verification of the qualifying experience may be required at any point in the application, examination or departmental selection process.  Verification of qualifying experience, when requested, must be signed by the employer or the employer’s authorized representative on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed.   City employees who qualify based solely on City employment or a combination of City employment and outside experience may submit performance evaluations as proof of qualifying City experience in lieu of other verification, but must verify outside qualifying experience as stated above.  City and County of San Francisco employees will receive credit for the duties of the class to which they are appointed.  Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules.  Self-employment requires evidence of total earnings (copies of income tax returns or other official documents), occupation and duties performed which demonstrate that the applicant meets the qualification requirements.  Verification may be waived if impossible to obtain.  The applicant must submit a signed statement with the application explaining why verification cannot be obtained.  Waiver requests will be considered on a case-by-case basis. Failure to submit the required verification or waiver request, when requested, may result in disqualification. 

SELECTION PROCEDURE
Training and Experience Evaluation: Weight: 100%.
To provide an accurate evaluation and scoring of candidate’s qualifications, each applicant is required to submit a Supplemental Application with his/her City and County of San Francisco application.  Only those candidates who are deemed best qualified may continue in the selection process.  These application documents will be used to evaluate experience and skills of candidates participating in this examination, and to determine scores and ranks of qualified candidates.

Certification Rule: The certification rule used for the eligible list resulting from this selection procedure will be Rule of List. The Department may elect to administer additional selection procedures to make final hiring decisions. 

Notes:

1.      Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to present additional material at the time of appointment and/or at a later date. 

2.      Applicants with disabilities requiring reasonable accommodation for this process must contact the analyst by phone at (415) 554-6107 or if hearing impaired, (415) 554-7492 (TDD), or in writing at General Services Agency Human Resources, Attn:  0941 Operations Superintendent, BUF and BSES Exam, 875 Stevenson Street, Room 470, San Francisco, CA  94103 as soon as possible. 

3.      Position Based Tests are administered in accordance with Civil Service Rule 111A. General information concerning City and County of San Francisco employment policies and procedures may be found in the pamphlet entitled “Important Employment Information for Position Based Testing”. This information is part of the terms of this announcement. The pamphlet is available at the Department of Human Resources Information Center, One (1) South Van Ness Avenue, 4^th Floor, San Francisco, CA 94103, or online at http://www.sfgov.org/site/dhr_page.asp?id=56273. 

4.      The job description and minimum qualifications specified on this announcement are appealable to the Civil Service Commission. Appeals of these provisions must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. Refer to Civil Service Commission Rule 111A, Article VIII. All other provisions of this announcement except for the Certification Rule are appealable to the Human Resources Director. Appeals of these provisions must be filed with the examination analyst listed on this announcement within five business days of the announcement issuance date. 

5.      Per Civil Service Rule 111A.26.5, the Human Resources Director may approve the use of the eligible list resulting from this examination for Permanent Civil Service appointments to other positions in the same or similar classes.

6.      Remember to indicate: Attn: Class 0941 Manager VI-Operations Superintendent, BUF and BSES on all correspondence. 


Combined Promotive and Entrance
Micki Callahan, Human Resources Director
Department of Human Resources
Announcement No.055474
Issued:  May 1, 2009
MCCP File Nos. 90-055(BUF) and 90-049(BSES)
GSA/AI (415) 554-6107