City and County of San Francisco

According to Civil Service Commission Rule 9, the duties specified below are representative of the range of duties assigned to this class(es) and are not intended to be an inclusive list.

1. Directs employment and training staff responsible for programmatic review; compares programmatic quantitative and qualitative data with work standards; trains staff in successful work performance; develops attainable employment goals and strategies for participants in the employment and training programs.

2. Directs a staff of employment specialists in the provision of training, vocational counseling and related services to program participants; supervises the design and development of training services and informational materials; supervises the training of employment specialists in the conduct of workshops and provision of counseling services; plans and coordinates program activities with employment and training staff and other departmental or agency representatives.

3. Meets with community groups, prospective employment and training contractors or agency representatives to solicit and develop ideas for planning and implementing employment and training programs; prepares program proposals with estimated cost statements for presentation to employment and training committees, staff or departments and agencies; resolves issues related to the implementation and operation of programs.

4. As MUNI Transit Assistance Program Manager, directs a staff of program coordinators, supervisors, and Transit Assistants in a program of crime prevention and violence deterrence on the Municipal Railway; develops and prepares work plans; supervises and evaluates the performance of subordinates; meets with school, law enforcement, community and MUNI representatives as needed; prepares and manages a budget; prepares reports as necessary.

5. Meets and confers with representatives of government, civil, business, labor or other organizations for purposes of planning, developing, monitoring or evaluating employment and training programs and proposals.

6. May be responsible for high-level administrative functions involving the planning, research, development and implementation of technical, complex or specialized areas of employment and training, prepares various memoranda, correspondence, records and reports; makes recommendations as necessary.

7. Performs related duties and responsibilities as assigned.

Knowledge of: 1 economic, employment or labor practices; activities of federal, state and local employment and training, equal opportunity, employment security and anti-poverty programs, statistical techniques and procedures; when serving as MUNI Transit Assistance Program Manager, requires knowledge of nonviolent conflict resolution and crime prevention techniques.

Ability to: plan, evaluate and promote employment and training programs; develop constructive working relations with community groups; write clear and concise technical and narrative reports; deal courteously, tactfully and effectively with government officials, community groups, employees and the general public; train and supervise the work of subordinates.

Any equivalent combination of training that would provide the required knowledge, skills and abilities would be qualifying. A typical way to obtain the knowledge, skills and abilities would be:

1. Training: Completion of a four-year college or university, with a Baccalaureate degree with major course work in economics, business administration, personnel, public administration, or closely related field.

2. Experience: Four years of increasingly responsible experience in employment and training, economic development, or employment-related programs; or an equivalent combination of training and experience.