City and County of San Francisco

Under general supervision, provides para-professional support to Deputy Probation Officers and/or civilian personnel by monitoring clients to ensure compliance with conditions of their probation and release and providing recommendations for action on assigned cases. This class is responsible for significant interaction with clients and collateral agencies to conduct general inquiries and provide information.

The Probation Officer Assistant is a non-sworn para-professional position. This class is unique in that it provides technical support to the Deputy Probation Officers; and performs such duties with some degree of latitude and independence. This class encompasses a wide range of duties and responsibilities, from beginning through the fully experienced journey level, and performs assignments that require a medium degree of ability and initiative as experience is gained. Class 8529 is distinguished from the 8444/8530 Deputy Probation Officer in that the latter is the entry class to sworn officer’s classifications that can make arrests, conducts searches and perform independent case investigations and assessments. Where Class 8529 duties correspond to those of Class 8444/8530 Deputy Probation Officers, such duties of Class 8529 are performed under the direction of Class 8444/8530 Deputy Probation Officers and supervising sworn personnel.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1 Serve as liaison to collateral agencies including, but not limited to, the courts, schools, social services, mental health and other treatment providers, and local law enforcement agencies; research and retrieve documents requested by the court regarding records disposition and conditions of probation; may represent the department at community group meetings.

2. Locate and communicate with clients by telephone and in office to gather factual information required for the terms of their probation, prepare referrals to available services and verify payment of court imposed fines, restitution and child support; conduct client drug testing and maintain the chain of custody of information; transport clients to a variety of non-custodial locations.

3. Update information in the criminal justice and case management systems on the verification of program completion/participation; update departmental databases with changes to contact information, services provided and resources used.

4. Monitor clients’ progress and advise Probation Officers of clients’ adherence to the requirements and terms of their probation; prepare draft progress reports and discuss advisability of referral and revocation with sworn personnel; provide administrative support to Probation Officers and civilian personnel.

5. Train new or reassigned probation officer assistants and may act as backup to other units.

6. Perform related duties as required.

Knowledge of: office procedures, including oral and written communications, personal computer usage; various social, economic and psychological factors affecting criminal and other anti-social behavior of individuals; principles of interviewing and problem solving methods; court procedures and the general law relating to the legal rights of offenders.

Ability to: use correct grammar, spelling and punctuation; inspire confidence and employ techniques of acquiring essential information from offenders and others; develop, establish and maintain effective working relationships with the courts, governmental and community agencies, co-workers and other departmental personnel and agencies; review, evaluate, and analyze official documents; and prepare clear, accurate and concise reports for a legal environment.

Skills: computer literacy; computer-based systems. Word, excel, email

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Possession of an Associate’s degree from an accredited college or university course work in the Criminal, Social and Behavioral Sciences or closely related field.

Possession of a valid California Driver's License within 45 days of appointment to this position.

Established: 9/12/2014

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.