$28.61-$34.78 Hourly / $4,960.00-$6,028.00 Monthly / $59,514.00-$72,332.00 Yearly
This is the entry-level class of the Assessor-Recorder support series. Incumbents initially work under immediate supervision to perform routine office support duties while learning the specialized office policies and procedures that are unique to the Assessor-Recorder's Office. Duties emphasize routine activities pertaining to appraisal services, document processing and various support services. As experience is gained, incumbents learn to perform duties with greater independence within established guidelines. This class may be distinguished from the higher-level class of 4214 Assessor-Recorder Office Specialist because that is the journey-level class where incumbents perform the full range of journey level office support duties typically assigned to the class.
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
Knowledge of: Standard office practices and procedures; basic laws, principles and practices pertaining to public administration; basic practices and methods of customer service; business data processing principles and practices, including the uses of computer equipment; correct English usage including grammar, spelling and punctuation; basic arithmetic; record keeping principles and practices
Ability or Skill to: Perform detailed and accurate office work; provide courteous and effective customer service to a wide variety of people; organize and maintain data, files and records; prioritize work and perform multiple activities; explain and apply policies, procedures, forms and concepts; type letters, forms and other documents; make arithmetic computations; understand and carry out oral and written instructions; establish and maintain effective working relationships with others; operate standard office equipment; use various office automation tools such as word processing and spreadsheet applications
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education:
Experience:
Two (2) years of progressively responsible office support experience that required the use of data management systems, researching documents, and extensive contact with the public. At least one (1) year of the experience should have been at a level comparable to the class of Clerk in the City/County of San Francisco.
License and Certification:
None
Substitution:
1) Completion of coursework from an accredited college or university may substitute for the above-required experience on a year-for-year basis, where thirty (30) semester or forty-five (45) quarter units is equivalent to one (1) year; OR 2) Completion of a clerical training program (at least two-hundred forty (240) hours) may substitute for six (6) months of the above-required experience.
SUPPLEMENTAL INFORMATION
PROMOTIVE LINES
To: 4214 Assessor-Recorder Office Specialist
ORIGINATION DATE:
05/10/11
AMENDED DATE:
09/11/20
REASON FOR AMENDMENT:
To accurately reflect the current tasks, knowledge, skills & abili-ties, and minimum qualifications.
BUSINESS UNIT(S):
COMMN