City and County of San Francisco

Library Technical Assistant I (#3616)

$35.81-$43.53 Hourly / $6,208.00-$7,544.00 Monthly / $74,490.00-$90,532.00 Yearly


Definition

Under supervision, and in accordance with well-defined policies and procedures, performs various routine phases of technical library work, and performs related duties as required.

Requires normal responsibility for: Following established methods and procedures; making routine contacts with the general public, outside organizations, and library personnel in connection with library operations and activities; and preparing and/or maintaining various files and records.

Distinguishing Features

The class of 3616 Library Technical Assistant I differs from the class of 3618 Library Technical Assistant II in that this class does not have supervisory responsibilities. However, in smaller branches this classification may be required to act as a lead worker over subordinate personnel. This class is further distinguished from the class of 3610 Library Assistant in that the latter performs less complex and less technical library work. 

Supervision Exercised

The classification of Library Technical Assistant I receives supervision from a Librarian and/or a Library Technical Assistant II, and may act as a lead worker over subordinate technical and clerical library personnel. 

Examples of Important and Essential Duties

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Processes orders, overdue accounts, library card applications, requests for library material, new books, additional copies,  serials, documents, and other library material.
2. Charges and discharges library material.
3. Assists patrons in person, over the telephone and by correspondence regarding library policies, procedures and directional information; under supervision, assists patrons with routine questions and with the location of library material.
4. Searches for library materials; obtains information from bibliographies, files, records and other sources.
5. Does preliminary cataloging; makes proper entry of new serials; assigns Cutter numbers;
6. Files; prepares and/or maintains various files and records; writes routine correspondence; types; receives and records money; sorts books and prepares them for delivery to branch, main library, or mailing, or for discard, or bindery.
7. Assists in opening and closing the branch or department and in keeping it orderly and pleasant; assists in inventorying the collection; assists in checking shelves for proper placement of books and for books in need of repair.
8. Instructs clerical and supportive staff and may supervise them.
9. Collaborates in the creation, preparation, and display of various reference materials and resources.
10. May assist in preparing an exhibit, display or other publicity material; may drive bookmobile and assist librarian in serving bookmobile patrons.
11. May create, maintain, and troubleshoot technical issues related to the Library’s website, intranet, and other electronic media systems; create, prepare, and organize audio, video, images, and graphics.
12. May lead and provide technical training to other Library staff.

Knowledge, Skills and Abilities

Knowledge of:
Library working procedures, reference aids and library terminology;
Library databases and computer software applications;
Basic web editing and design techniques;
General office procedures;
The role of a public library and/or school library in the community.

Ability and Skill to:
Lead the work of others;
Follow oral and written instructions;
Give attention to detail and accuracy;
Operate basic office equipment including computer; peripherals, telephone;
Learn and deliver training and support for software, hardware, and other electronic media;
Problem solve;
Multitask and manage deadlines;
Deal courteously and effectively with library patrons.

Experience and Training

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

An Associate’s degree from an accredited college or university with a major in Library Information Technology.

OR
Completion of a Library Information Technology certificate program from an accredited college or university AND one (1) year of full-time verifiable experience in library work in the areas of technical services, circulation, cataloging and/or information services, equivalent to the duties performed by class 3610 Library Assistant, in the City and County of San Francisco.

OR
Two (2) years of full-time verifiable experience in library work in the areas of technical services, circulation, cataloging and/or information services, equivalent to the duties performed by class 3610 Library Assistant, in the City and County of San Francisco.

License or Certificate

None.

Notes

ORIGINATION DATE:  May 27, 1968
AMENDED DATE:   January 30, 2012

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

CLASS: 3616; EST: 5/27/1968; REV: 1/30/2012;