City and County of San Francisco

Under direction, provides assistance and support services in the carrying out of Human Rights Commission policies and programs in community, neighborhood and youth organizations, employment, or housing; disseminates information on Commission programs; makes investigations of problems in the various areas of responsibility; provides guidance, information and technical assistance to groups; develops and coordinates programs; prepares memoranda and reports on assigned activities; and performs related duties as required.

Requires responsibility for: Carrying out and interpreting programs and policies of the Human Rights Commission in the various areas of responsibility; continuous personal contacts with public and private organizations, community and neighborhood groups and businesses for the purpose of furnishing or obtaining information; preparing regular reports and memoranda on assigned activities.

1. Carries out policies and programs of the Human Rights Commission in the areas of community and neighborhood relations, education, employment, housing, minority opportunities, or youth organizations; performs recruitment activities for city and county civil service positions; provides guidance, information and technical assistance to community organizations.

2. Makes field investigations concerning assigned problems in the areas of housing, education, employment or community grievances; reports on complaints of discriminatory practices and contacts other agencies to exchange information on such problems.

3. Works independently on the identification and resolution of problems and concerns from a variety of sources by gathering and evaluating information from a variety of sources; attends meetings of community and neighborhood groups, governmental agencies and private organizations; when directed, represents the Commission at conferences and meetings; prepares material for the Commission, its committees and other related meetings.

4. Serves as liaison between various community groups and representatives of federal, state, regional and local public and private agencies.

5. Works with schools, minority groups, agencies, organizations and employers to facilitate the entrance of minorities into employment and training programs; assists in the development of new training programs.

6. As assigned, prepares public relations or publicity releases; prepares correspondence, public relations memoranda, reports, surveys, speeches, radio and television announcements; responds to telephone and mail requests for assistance and information.

7. As assigned, prepares memoranda, reports, correspondence and records on work performed; speaks before a variety of community groups; prepares a variety of reports in particular fields and on particular issues.

Requires knowledge of the policies and programs of the Human Rights Commission in one of the fields of: Minority employment,housing, education, youth or community organization; the resources and services available to deal with problems encountered in these areas; the life style, behavior, attitudes and speech prevalent in various communities within San Francisco, the operations of related public and private agencies; the composition of neighborhoods in the San Francisco.

Requires ability to: Relate easily to a full range of ethnic or special orientation groups in an assigned area; develop and maintain good communications with personnel of various agencies and organizations; deal courteously and effectively with others.

Requires considerable skill in: Preparing clear and concise reports and documents; speaking before community groups.

Requires completion of high school, supplemented by three years of work experience dealing with the problems of community planning, housing, employment, youth, community relations, public relations or journalism, preferably involving public contact. One year of college may be substituted for one year of experience; or an equivalent combination of training and experience.

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.