City and County of San Francisco

Under direction, assists in the supervision of the housekeeping and general service activities of a section of a large institution; plans, organizes and directs the work of subordinate personnel assigned; and performs related duties as required.

Requires responsibility for, executing, interpreting, coordinating and enforcing existing policy and assisting in the development of work procedures and methods; achieving economies through the most efficient assignment of personnel, and through the enforcement of proper handling and use of supplies; making regular contacts with institutional personnel; supervising and preparing a wide variety of operating records and reports. Work involves occasional exposure to accident and health hazards as well as to disagreeable elements.

Supervises subordinate staff.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Directs and coordinates the activities of personnel assigned to a section of a large institution, with respect to services such as housekeeping janitorial, security, laundry, storage, inventory, messenger, patient property and related activities.

2. Inspects premises with respect to cleanliness, orderliness, safety regulations or other pertinent conditions in order to determine the effectiveness of housekeeping and general services procedures of the institution; studies and makes recommendations concerning, housekeeping methods and procedures and the most efficient assignment of personnel in this regard.

3. Directs and may participate in the indoctrination of new employees; conducts evaluation interviews, and makes recommendations; plans and coordinates in-service training programs for both new and veteran employees.

4. Consults with institution supervisory personnel on matters connected with housekeeping or related activities; maintains close liaison in this regard; assists in the preparation of annual budget estimates for the housekeeping and general services division; directs the moving assembling, and storage of a variety of items of supplies, furniture and equipment; directs the preparation and maintenance of a wide variety of personnel and operating records and reports and participates in this activity.

5. Provides direction for the Housekeeping and General Services Division and may act for the manager in his absence; enforces discipline among subordinates; makes appropriate recommendations on disciplinary action; provides counseling when necessary in regard to disputes on assignments.

6. Directs the preparation of work schedules providing the most efficient coverage; directs, reviews and approves the preparation of requisitions for a variety of supplies and equipment; makes appropriate recommendations on disciplinary action.

Knowledge of: Methods and procedures employed in servicing, cleaning, and maintaining a large institution including the use of a wide variety of cleaning equipment and supplies; modern supervisory methods particularly as they apply to a large institution ;regulatory requirements for health, safety and infection control; principles and methodologies of budget development.

Ability and Skill to: Direct a large group of subordinates employed at various locations in an institution to effectively arrange work schedules, evaluate performance of subordinates and establish and maintain effective liaison with instructional, administrative, and supervisory personnel; understand and interpret written material; communicate effectively both orally and in writing.

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

Experience:

Two (2) years of experience supervising general services in an institutional/hospitality setting (such as environmental services, housekeeping, messenger, laundry/linen or mailroom).

License and Certification:

Substitution:

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.