City and County of San Francisco

Under general supervision, the Media/Security Systems Specialist is responsible for operating and maintaining audio and video equipment necessary to broadcast public hearings and other events, related computer and security systems, and performs related duties as required. Essential functions include: providing electronic security system support for elected officials and staff; operating, troubleshooting and repairing audio, video and security equipment, including access control systems; maintaining and upgrading local area networks for all remote broadcast video and security system functions and control systems; providing technical and logistical support to meet functional and operational requirements of City events and meetings; training other City departmental staff on proper use of equipment; assisting in the development of short and long-term service plans and making recommendations; preparing letters, memos and training materials; and coordinating the scheduling and issuing permits for rallies, press conferences and other events.

Positions in Class 1777 Media/Security Systems Specialist are distinguished from 1781 Media/Security Systems Supervisor, in that the latter are responsible for supervising staff and may perform the more complex activities related to the operation and maintenance of audio, video and security systems and equipment.

Positions in this class may be assigned to supervise staff.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this class and are not intended to be an inclusive list.

1. Maintains and operates audio and video equipment by performing system maintenance, repairs and backups of Creston remote control system hardware and software, local area network (LAN,) MediaMatrix computer based sound system, security control system, and database information for all public hearings, and other public and private events.

2. Troubleshoots and repairs audio, video and security camera and access control systems by conducting routine tests, providing alternatives for system failures, and repairing equipment as needed to restore systems and equipment to a functional level.

3. Maintains and upgrades local area network for all remote broadcast video and security system functions and control systems by analyzing and documenting problems and solutions, and providing alternative system or equipment configurations.

4. Trains staff in other departments on operations of television broadcast control rooms, installed audio systems, closed circuit television, and security systems, such as video, access control, and duress alarm systems.

5. Provides technical and logistical support for audio, video, computer and broadcast television requirements by arranging and connecting fiber optic distribution systems for all public meetings, functions and special events.

6. Prepares letters, memos and training materials; updates operating manuals and systems equipment blueprints; and maintains logs to document equipment usage and equipment failures and repairs.

7. Assists in the development of short and long-term service plans and makes recommendations for maintenance, upgrades and use of installed audio, video and security systems and equipment.

8. Schedules and issues permits for rallies, press conferences and other events by coordinating the logistics and use of the facilities with the Mayor's Office, Police and other City Departments.

9. Provides electronic security system support for the Mayor, elected officials and staff from other departments by assessing equipment needs and coordinating and/or performing repairs.

10. Performs related duties and responsibilities as assigned.

Knowledge of: principles and concepts of electronic video, audio and data signal processing; and techniques for maintenance and troubleshooting of video, audio and security systems and equipment.

 Ability to: identify, diagnose, troubleshoot and repair audio, video and security system problems; organize, prioritize, and coordinate work activities; train staff; install and use a variety of computer software programs and operating systems; communicate clearly, concisely, and effectively; prepare clear and concise reports, memos and manuals; and establish and maintain effective working relationships with a variety of individuals and organizations.

1. Five (5) years of experience in the set up, operation, maintenance, and troubleshooting of audio, video systems in a large agency and/or organization.

Substitution:

1. Possession of a baccalaureate degree from an accredited college or university with major course work in radio and television may be substituted for three (3) years of the required experience; OR

2. Possession of an associate degree from an accredited college or university with major course work in broadcast engineering or certification in broadcast engineering may be substituted for two (2) years of the required experience.

Special Requirements:
Essential functions require the following physical skills and work environment: willing to work nights and varying shifts as assigned; ability to lift up to fifty (50) pounds, splice cables, operate a genie lift, climb ladders, and work in confined areas to adjust media equipment.

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.