$31.46-$38.26 Hourly / $5,454.00-$6,632.00 Monthly / $65,442.00-$79,586.00 Yearly
According to Civil Service Commission Rule 9, the duties specified below are representative of the range of duties assigned to this job code and are not intended to be an inclusive list.
1. Processes personal injury, property damage, procurement, employment claims, accident reports, and other indemnification claims by entering information manually and/or electronically into coding systems; and ensures that information is entered accurately.
2. Compiles and evaluates claims by verifying information, status and completeness of claims to ensure their conformance to rules and limitations of the prescribed internal coding system and the Bureau of Management Information System (BMIS).
3. Refers to standard texts for proper coding of accident and claim information by researching central control logs and various internal liability claims management records to insure that accident and incidents have been properly matched to avoid duplication; when claims are incomplete, contacts claimants to obtain needed/missing information on claims.
4. Creates, maintains and updates files according to established internal departmental procedures by using chronological, and alphabetical filing systems either manually and/or electronically to ensure that accurate data is kept on claims status; updates records to show claims information at various stages of processing.
5. Responds to phone and claims inquiries from city employees, claimants, attorneys and other interested individuals concerning various claims matters such as, explaining procedures for filing claims, gathering additional information on claims, and provide accurate information about claim status.
6. Performs related duties and responsibilities as assigned.
Knowledge of: claims processing, filing systems and basic math.
Ability to: apply techniques and information related to claims processing; operate personal computer; communicate verbally and in writing; proofread records and documents; and interact effectively and courteously with staff and the public.