City and County of San Francisco

Under general supervision, reads water meters in assigned route(s) and records consumption; makes inspections and reports of unusual conditions found in the field including exceptional water usage, theft of water and illegal hook-ups, defective or broken water meter, meter transmission units and other water related equipment, and reports conditions in the adjacent areas; and perform related duties as required.

None.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Reads and records amount of water consumption at consumer premises in an assigned route and records consumption; notifies consumers of unusual high consumption; when unable to make personal contact, leaves high usage notice at the premise; advises billing department of situations when returning completed field book; interprets water department rules and regulations to consumers or others, as required.
2. Observes unusual conditions found while in the field, including abnormally high or continuous water usage, theft of water, reversed meters, illegal turn-ons, no-go meters, broken meter box covers, broken meter dials, broken glass covers, broken meter transmission units, need for uncovering and raising or lowering of meter box, broken curbs and sidewalks adjacent to meter boxes, leaks in mains and services and in meter couplings; prepares and submits standard report of conditions found.
3. Explains rules and regulations to consumers and others; makes regular contacts with the general public, consumers and property owners or their representatives, obtains or furnishes routine information; keeps routine meter reading records and inspectional reports.
4. Interviews consumers; inspects premises to determine reasons for large or small water consumption; tests meters to determine if properly functioning; makes related report of findings and conclusions.
5. Instructs and trains new meter readers in field duties and related inspectional work and in field testing methods and procedures.

Knowledge of: water connections and distribution systems, meters and services; street names and locations in the city; water department rules and regulations and locations in the city; water department rules and regulations; effective communications.

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education: 

Experience:
One year of experience in work involving clerical and/or meter reading duties. 

License and Certification:
Possession of a valid California driver’s license. 

Substitution:

SUPPLEMENTAL INFORMATION
Nature of duties requires driving a city vehicle, sustained physical effort involving lifting vault covers that can weigh up to 90 pounds, considerable walking, bending and stooping on repetitive operations involving manual dexterity and occasional exposure to minor accident hazards and disagreeable elements including inclement weather.
PROMOTIVE LINES
ORIGINATION DATE:	01/12/1961
AMENDED DATE:	04/20/21
REASON FOR AMENDMENT:	To accurately reflect the current tasks, knowledge, skills & abilities, and minimum qualifications.
Business unit(s):	COMMN

 

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.