City and County of San Francisco

Under the direction of the division manager, the 1212 SFUSD Benefits Analyst performs complex technical and analytical duties relevant to the implementation, interpretation and maintenance of District employees' health, welfare and retirement benefit plans.  Essential Functions include: providing benefits and retirement information and counseling for certificated and classified employees of the School District, surviving spouses, domestic partners, and employees' beneficiaries; researching and resolving claims problems, processing complex claims, interacting with Human Resources, Risk Management, and Payroll staff and providing technical information, training or contract interpretation; developing and conducting employee benefits workshops and presentations; serving as the liaison between the State Teachers Retirement System (STRS), San Francisco Employees' Retirement System (SFERS), Public Agency Retirement System (PARS), City and County Health Service System and the SFUSD; and monitoring the electronic interfaces between District and City databases to ensure accurate employee benefits and information and employment status.

The Class 1212 SFUSD Benefits Analyst is distinguished from the 1210 Benefits Analyst in that the latter performs benefits functions within a defined framework exclusively within the City and County of San Francisco. The SFUSD 1212 Benefits Analyst performs within the centralized District setting which coordinates benefits administration among three different business units representing the school district labor force. At this level the incumbent works independently, exercising judgment and initiative to execute an effective and accurate Benefits Department, and facilitates service delivery through STRS, PARS, SFERS and other benefits providers exclusive to SFUSD.

Exercises technical supervision over clerical and technical benefits staff.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code (class) and are not intended to be an inclusive list.

1. Provides written and oral information to district employees, city health service representatives, and other parties involved in health benefits and welfare programs.

2. Counsels teachers, paraprofessionals, civil service employees, retirees, and surviving spouses or domestic partners on available benefits pursuant to the rules and regulations of the City Health Service System, State Teachers Retirement System (STRS), Public Agency Retirement System (PARS), and federal and state laws, including the California Education Code.

3. Processes and analyses complex insurance claims and administers benefits through the Health Service system for certificated and classified employees; initiates, compiles, calculates and processes adjustments to member records.

4. Interacts and provides training as necessary for clerical and information technology support staff engaged in membership installments, terminations, accounts receivable, collections, and insurance claims adjudication.

5. Conducts workshops for new hires, potential retirees, and current employees regarding benefit plans, costs, deductions, and procedures for different retirement systems; prepares and delivers presentations to District managers and supervisors.

6. Deliberates with plan providers to correct or manage employee benefit disputes.

7. Performs related duties as assigned.

 

Knowledge of:  Administration of the San Francisco Unified School District employee benefits programs including health, dental, life and disability plans, flexible spending accounts and retirement plans; applicable federal and state law, including the California Education Code; medical and legal terminology including STRS and PARS coding and terminology; database management; and third-party liability.

Ability to: Express ideas and concepts in an articulate, clear, understandable and concise manner to disseminate benefits information and conduct effective inquiries; communicate effectively through writing and composing correspondence to respond to various benefits related issues; communicate benefits-related data to integrate into software application and database interface programs.

Skill in: manipulating computerized database systems and various software applications.

1. Possession of a baccalaureate degree from an accredited college or university; AND
2. Two (2) years of verifiable experience administering employee benefits programs including: initiating benefit membership records in an electronic database, calculating benefits premiums and processing enrollment applications.

SUBSTITUTION:
Additional experience as described above may be substituted for the required education on a year-for-year basis. Thirty (30) semester units/forty-five (45) quarter units equal one year of experience.

Essential duties require the ability to work in a standard office environment.

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.