City and County of San Francisco

Under supervision, performs various technical and clerical duties related to human resources activities in the areas of recruitment, selection, certification, classification, training, compensation, employee relations, employee benefits, employee and management training, equal employment opportunity and affirmative action, computer information systems, general administration and special projects, and performs other related duties as required.  Essential functions include:  assisting in organizing and compiling a variety of documents, materials, and data related to employment; coordinating and processing personnel actions in accordance with Civil Service and other applicable rules and procedures; serving as liaison and contact source to provide and receive human resources and employment related information; reviewing reports and various correspondence to determine status and proper processing procedures; creating and maintaining data base files of human resources activities; and assisting with research projects.

This class is the journey level paraprofessional class in the personnel technician series responsible for processing a variety of personnel related documents requiring special knowledge in a human resources environment.  It is distinguished from the class 1241 Personnel Analyst by its function as technical assistant and resource to the Analyst in performing employment related duties.  It is further distinguished from the class 1201 Personnel Technician Trainee by the latter's role of functioning in a trainee capacity.

May be assigned to supervise clerical support staff.

According to Civil Service Commission Rule 9, the duties specified below are representative of the duties assigned to this class and are not intended to be an inclusive list.

 

1.         Assists in organizing and compiling a variety of documents, materials and data related to employment, such as:  preparing reports for commission or board meetings; assembling examination materials; arranging test schedules; locating test sites and securing exam proctors; notifying candidates of test dates; reviewing applications for qualifications; and assisting with administration of examinations.

 

2.         Coordinates the activities of personnel actions which include selection of candidates, hires, separations, transfers, reinstatements, promotions, leaves of absences and suspensions.

 

3.         Processes personnel actions in accordance with Civil Service Rules and Procedures; prepares and processes a variety of forms and documents, such as:  requisitions, separations, appeals for commission hearings; health and retirement benefits forms, state disability forms, grievance appeals, certification, language proficiency approvals, and affirmative action and harassment complaints.

 

4.         Serves as liaison and contact source for routine technical personnel matters related to health services, workers compensation, retirement processing, disability transfers, appointments, applicant/employee data tracking, training program information and schedules, labor contracts and grievance activities, examination and hiring status, notification letters, dates and deadlines, affirmative action procedures, and other general department information or activity.

 

5.         Reviews information contained in a variety of documents to determine status or proper processing procedures for matters related to:  work force and affirmative action compliance, certifying names for employment, obtaining special conditions or language requirements on positions, checking employment eligibility, status on various eligibility lists, determining disability accommodations, seniority rights, insuring completion of document processing for health services, retirement, workers compensation or disability benefits, confirming receipt of information for enrollment to various programs, updating statistical or computer data checking, timeliness of submitted appeals, and requests or notices for personnel actions.

 

6.         Creates and maintains databases and spreadsheet files of human resource activities related to department position control system; program and training schedules, tracking systems for of contract and grievance activities, employee records, certification information, appointment histories, affirmative action statistics, health and dental plan enrollment information, seniority rosters, requisition processing, examination applicant tracking, computerized reports and records maintenance, and other department specific database information.

 

7.         Assists with research projects, makes contact with appropriate resources, reviews reports and correspondence on file, extracts relevant information from documents, compiles and organizes materials for submittal.

 

8.         Performs other related duties as assigned.

Knowledge of:  Civil Service Commission Rules and Regulations for the purposes of processing separations, calendaring appeals for action by the Commission, researching projects, and providing technical assistance to departments on personnel matters related to employment; and various Memoranda of Understanding.

 

Ability to: assist Personnel Analysts and senior staff in organizing a variety of materials relating to recruitment and selection, training, labor-relations, certification, benefits, classification and information systems; promote, establish, and maintain harmonious working relationships with professional staff, agencies, individuals, groups, and the general public; perform examination support, personnel processing and calendaring functions in a timely manner; speak clearly and concisely and communicate effectively with people from diverse backgrounds; understand instructions to perform assigned tasks; and compose letters, memos, and notes.

Skill to:  input and maintain employment related data and training information using a computer and/or typewriter.

Two (2) years of verifiable experience performing complex technical or clerical duties in a human resources environment; AND ability to type/keyboard 40 words per minute.

 

ADOPTED:  03/16/81

AMENDED: 07/05/96

AMENDED:  02/04/00

AMENDED: 04/23/2007

 

REASON FOR AMENDMENT:  To accurately reflect the current tasks, knowledges, skills and abilities defined in the most recent job analysis conduc

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.