Lineage Logistics - Export Clerk

• Communicates with customers and USDA Representatives by phone or in person.
• Accepts and enters orders and export documents from faxed or emailed documentation. Verifies schedule to ensure all orders have been scheduled correctly.
• Verifies product availability on all orders and communicates product shortages to customer.
• Verifies FSIS Export requirements for all exports and accurately processes required documents in timely manner.
• Generates all related paperwork required for customer orders, checking order for special requests and post inventory records.
• Copies data and compiles records and reports. Verifies quantities, Lot Numbers, Date Codes, Establishment Numbers for receiving and shipping activity to ensure inventory accuracy and to facilitate accurate records necessary for export process.
• Coordinates special requests with USDA, Customers and Warehouse Operations, expediting order as needed.
• Traces orders as required and notify customers of any activity concerning account. Verifies orders have been posted (finalized) on a daily basis.
• Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
• Acts as liaison between USDA, Operations and Customer in managing account and account needs.
• Prepares daily, weekly, and monthly reports for customer activities. Operates office machines such as adding, calculating, label processor, fax and copy machine.
• Greets and assists visitors. 

  Requirements:

• High school diploma or GED
• Two years export experience. 
• Ability to work any shift
• Position may require frequently lifting up to 25 pounds.