To plan, organize, direct and manage the activities of the Document Solutions Division within the County Executive Office, including printing services, mail/courier services, paper/forms inventory, forms management, recycling and document destruction; to coordinate Document Solutions activities with other divisions and departments; and to provide staff assistance to the Assistant County Executive Officer or designee.
The Manager level recognizes positions that provide full line and functional management responsibility for a division or program area within a department.
Receives administrative direction from the higher-level management staff.
Exercises direct supervision over technical and clerical personnel.
Duties may include, but are not limited to, the following:
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Develop and implement Document Solutions Division goals, objectives, policies and procedures.
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Plan, organize and direct Document Solutions activities including in-plant offset lithographic printing operations; centralized quick-copy services using xerographic equipment; copy machines located in County departments; mail/courier services for County departments; centralized paper and forms inventory; forms management; recycling by County departments; and documents destruction.
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Direct, oversee and participate in the development of the Document Solutions Division work plan; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
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Maintain an effective safety program for employees supervised, including formal and informal training and meetings.
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Prepare the Document Solutions budget; assist in budget implementation; participate in the forecast of funds needed for staffing, equipment, materials and supplies; administer the approved budget.
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Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the Department.
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Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service.
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Represent the Division to outside agencies and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary.
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Research and prepare technical and administrative reports; prepare written correspondence.
Perform related duties as assigned.
Work is typically performed in an indoor office and/or warehouse environment with moderate to loud noise levels and controlled temperature conditions.
Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Five years of increasingly responsible experience performing a broad range of duties which result in a practical knowledge of printing and mail services, including two years of supervisory or lead responsibility.
Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in public administration, business administration, print shop management, or a related field.
Required License or Certificate:
May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.