Placer County

To plan, organize, direct, and supervise the Victim/Witness operation within the District Attorney's Office; and to perform a variety of technical tasks relative to the assigned area of responsibility.

The Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinates, and is responsible for a program area within a work unit or department.

Receives general direction from higher-level supervisory or management staff.

Exercises direct supervision over assigned clerical and technical staff.

Duties may include, but are not limited to, the following:

• Recommend and assist in the implementation of goals and objectives; establish schedules and procedures for the Victim/Witness Unit activities; implement policies and procedures.
• Plan, prioritize, assign, supervise and review the work of staff involved in victim/witness activities including victim advocacy, assisting victims in gaining financial retribution, and representing victims that have been denied claims.
• Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities.
• Participate in budget administration;  monitor and control expenditures.
• Participate in the selection of staff; provide or coordinate staff training; conduct performance evaluations; work with employees to correct deficiencies; recommend discipline; implement discipline procedures as directed.
• Act as program coordinator for all aspects of the California Office of Emergency Services (Cal OES) Grant and the Joint Powers Agreement for the Victim/Witness unit; assist in writing and monitor all grants received by the program.
• Review and evaluate legislation, codes and administrative regulations and develop program features and procedures to ensure program effectiveness and compliance with requirements.
• Develop procedures and standards for Victim/Witness case handling and management.
• Conduct intake evaluations of program participants; participate in the work of Victim/Witness staff and share on-call responsibilities.
• Work with a variety of other organizations and individuals to arrange and coordinate services to promote victim advocacy and solicit support; prepare scripts, speeches, brochures, and press releases to promote the program; engage in public speaking opportunities before a variety of organizations for networking and educational purposes.
• Train law enforcement and other agency personnel on crisis intervention and issues of sensitivity concerning victims of crime.
• Work with other Victim/Witness agencies statewide per established Memorandums of Understanding in response to large incidents.
• Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service.
• Perform related duties as assigned.

Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Experience: Three years of increasingly responsible experience in a Victim/Witness program or a closely related field, including one year of lead or supervisory experience. 

Training: Equivalent to an associate's degree from an accredited college or university with major course work in social science, education, criminal justice, business administration, psychology, or as closely related field.

Required License or Certificate:

• May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
• Must obtain training from the California Victim Compensation and Government Claims Board (VCGCB) for processing of applicant claims within twelve months of employment.
• Must satisfactorily complete the California Office of Emergency Services (Cal OES) entry- level Victim Witness Advocate training within twelve months of employment. Additional training in crisis response, legislation changes and/or coordination training is desirable.

Knowledge of:

• Principles and techniques of victim advocacy, crisis intervention, and trauma informed approach.
• Structure and functions of the criminal justice system.
• Principles of supervision, training and performance evaluations.
• Principles of budget monitoring.
• Principles and practices of safety management.
• Pertinent local, State and Federal laws, ordinances, and rules.
• Principles of grant application preparation.

Ability to:

• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports, and special projects; identify and interpret technical and numerical information; observe, implement, and problem solve operational issues; explain and implement policies, procedures; recall and utilize a variety of information; work under time pressure and complete a high volume of tasks, focus on a single task for long periods of time.
• On a continuous basis, sit at a desk or in meetings for long periods of time.  Intermittently twist, squat, stoop, kneel, bend, and crouch to reach office equipment surrounding desk to retrieve files; perform simple and power grasping and fine manipulations; speak, use a telephone, and write or use a keyboard to communicate through written means; lift light weight.
• Supervise, train, and evaluate assigned staff.
• Interpret and explain pertinent County and Department policies and procedures.
• Develop and maintain records for statistical purposes.
• Evaluate and develop procedures, standards, and methods for the Victim/Witness program based on legislative requirements.
• Assist in the monitoring of an assigned program budget.
• Administer grant monies ensuring program compliance with grant regulations.
• Exercise independent judgment and decision-making.
• Work with various cultural and ethnic groups in a tactful and effective manner.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.