LIBRARY BRANCH MGR

30%   MAINTAINS LIBRARY SERVICE PLAN

Directs and works with staff to provide library service to the residents living in the service area, including overseeing reference and readers' advisory service to users and providing books, audiovisual materials, computerized data bases and programs which help people satisfy their needs for information, recreation and education in a manner that exhibits commitment to high quality customer services.

25%   STAFF DEVELOPMENT

Develops and directs librarians, interns, Library Reference Assistants and Library Youth Educators who perform reference, bibliographic, community work, programming, and other services, by holding regular staff meetings, goal setting, planning and developing performance standards, assisting staff in reaching performance standards, scheduling, coordinating, productivity improvement, instructing, evaluating progress and recognizing outstanding performance. 

Through the Branch Library Services Assistant, supervises clerical staff which includes scheduling, assigning duties, records keeping, managing workflow and materials handling, providing training in the use of computers, customer service, public relations, improving methods and evaluating performance. 

Interprets and implements MPL policy with staff through discussion and staff meetings.

25%    GENERAL MANAGEMENT

Applies library policies to specific library situations and consults with Administration on possible policy improvements. 

Supervises expenditures of book funds allotted to the branch library, prepares budget requests and may oversee the execution of grant contracts.

Supervises maintenance of operations records, writes annual, monthly and special reports.

Responds to complaints from patrons and interprets policies and procedures; handles first and second steps of grievance procedure; issues warning notices and commendation notices.  Makes recommendations for disciplinary action, and handles security issues.

 5%    DEVELOPMENT OF RESOURCES

Reads reviews of materials, bibliographies, and catalogs to identify desirable works; reviews databases, appraises new books in accordance with MPL selection criteria as applied to the neighborhood served. 

Works with staff and system selectors to assure appropriate and well-balanced collections.

Promotes use of the library and its collections through displays, book talks, booklists, reviews, blogs and bibliographies. 

 5%    EDUCATION AND COMMUNITY SERVICES

Initiates contacts in the community and works with community organizations in library-connected programs; forms partnerships with neighborhood organizations and businesses for the enrichment of the communities that the library serves.

Participates in library sponsored TV and radio presentations as appropriate.  Writes bibliographic articles as required.  Represents the library in community organizations; speaks at meetings; keeps community leaders aware of library resources and services conducive to civic programs.  Contributes or approves articles about library services to community newspapers. 

Plans and presents programs on a variety of subjects of community interests.  Oversees community group use of meeting room.

Contributes to social media about library activities.

 5%    LIBRARY VISION

Is thoroughly familiar with the library's vision, mission and strategic plan and serves in an increasingly active capacity on designated library committees to assist the library in achieving its goals.

 5%    MISCELLANEOUS

Serves on system-wide committees, interprets needs of branch library; informs Fleet and Facilities Manager as to care of building premises and equipment; supervises preservation of library property.  Takes active part in professional association activities and keeps abreast of library literature.  Follows and enforces safe work procedures and accident prevention practices.

Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

1.  Master's Degree in Library Science or Library Information Science from an ALA accredited library school.

2.  Five years of increasingly responsible professional librarian or supervisory experience, including three years working within a library environment. 

IMPORTANT NOTE: To receive credit for college, transcripts are required and must be received by the application period closing date. College transcripts should be attached to your online application. Applications without transcripts attached will be considered incomplete and will be rejected.

Thorough knowledge of modern library organization, procedures, policies, mission, goals, services and trends.

Knowledge of and ability to effectively use various methods of social media.

Advanced knowledge of computers, online catalogs, databases, networks, the Internet and their application for library use.

Familiarity with publishing trends and acquisitions operations.

Familiarity with circulation and registration procedures and knowledge of automated application  of these procedures.

Excellent interpersonal and customer service skills; ability to work effectively with staff, patrons, community group members, diverse library users of various age groups, cultural backgrounds and educational and literacy levels.

Oral communications skills including the ability to make presentations, participate in discussions on television and radio programs and to conduct formal library programs.

Written communications skills.

Ability to supervise and manage others.

Ability to work both independently and as a team member.

Organizational skills and the ability to manage multiple priorities and meet deadlines.

Analytical ability and problem solving skills.

Ability to effectively and positively represent the library before community groups and the public.

The selection process will be job related and will consist of one or more of the following:  education and experience evaluation, written, oral or performance tests; or other assessment methods.  The Department of Employee Relations reserves the right to call only the most qualified candidates to oral and performance examinations.  Oral examinations may include written exercises.  Selection process component weights will be determined by further analysis of the job.

The examination will be held as soon as practical after November 21, 2014.  Receipt of applications may be discontinued at any time after this date without prior notice.  However, recruitment may continue until the needs of the city have been met.  Qualified applicants will be notified by mail of the date, time and place of the examinations.  Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration.  The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• Applications can be accessed by visiting www.jobaps.com/MIL.
• Applications and transcripts should be filed no later than November 7, 2014
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414)286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located in City Hall, 200 E. Wells St, Room 706, Milwaukee, WI 53202.