PROGRAM MANAGER SENIOR II
Recruitment #16-005483-0008
Department | DoIT Networks Division |
---|---|
Date Opened | 6/10/2016 11:59:00 PM |
Filing Deadline | 6/24/2016 11:59:00 PM |
Salary | $73,612.00 - $118,197.00/year |
Employment Type |
Full-Time
|
HR Analyst | Althea Gibson |
Work Location |
Anne Arundel
|
Introduction
GRADE
24
LOCATION OF POSITION
45 Calvert Street, Annapolis, MD 21401
POSITION DUTIES
This position directs the networkMaryland program within the Department of Information Technology. The incumbent is responsible for the cost effective operation and oversight of the State's wide area network (networkMaryland), relevant implementation and operations of the national public safety wireless broadband network (FirstNet), perimeter security infrastructure, and State's fiber optic and microwave backbones. The incumbent is responsible for developing, implementing and maintaining policies, procedures and standards as they relate to each area of responsibility; managing the engineering, implementation and operations; overseeing the actions of contractors, carriers and customers associated with each area of responsibility; and effectively managing and overseeing assigned resources. Serves as the subject matter expert and advisor to the State CIO and other executive branch agencies regarding statewide information technology infrastructure and support, and represents the department in official matters related to information management and technology, specifically in the areas of data communication telecommunication.
This is an at will position that serves at the pleasure of the appointing authority.
MINIMUM QUALIFICATIONS
Education: Possession of a bachelor's degree in information technology, computer science, or business administration from an accredited four-year college or university.
Experience: Ten (10) years of enterprise information technology experience.
AND
Five (5) years of experience managing an enterprise wide area network.
DESIRED OR PREFERRED QUALIFICATIONS
Five (5) years of experience attracting, selecting and developing a technical team.
Two (2) years of experience managing multiple vendors in a primarily outsourced telecom environment.
Two (2) years of experience developing and managing operational expense budgets.
Candidate should possess at least two years of experience working with ServiceNow, or similar ITSM system, and possess a working knowledge of Incident Management, Problem Management, Change Control, Asset Management and Configuration Management.
Candidate should have the ability to manage multiple vendors in a primarily outsourced telecom environment.
Candidate should possess at least two years experience managing a wide area network with 24x7x365 availability requirements.
Candidate should possess a strong technical consulting/customer service background as well as excellent oral, written and presentation skills.
Candidate should possess the ability to handle operational issues effectively, understanding escalation, communication and crisis management.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
FURTHER INSTRUCTIONS
Online application process is STRONGLY preferred. If the online application process is not available, you may submit a paper application and supplemental questionnaire (by the closing date) to:
Department of Budget and Management
Recruitment and Examination Division
301 W. Preston Street, Room 608
Baltimore, MD 21201
If you have questions concerning this recruitment, please call 410-767-2244.
TTY Users: call via Maryland Relay
We thank our Veterans for their service to our country, and encourage them to apply.
Bilingual applicants are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.