PROGRAM MANAGER II

This position is a Management Service position that serves at the pleasure of the Appointing Authority.

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Baltimore City Department of Social Services

Child Protective Services

1425 N. Calvert Street

Baltimore, MD 21202

The purpose of the Program Manager for Child Protection is to ensure that the agency is prepared to provide a swift and accurate response every time a child has been abused or neglected in Baltimore City. The Program Manager's primary responsibility is oversight of on average 10,000 child protection investigations each year. This includes managing approximately 120 staff, ensuring they have the support and supervision they need to assess the potential risk of harm to any child for whom the agency receives a report, ensuring a speedy investigation is completed and assuring that an accurate decision regarding the removal of a child from their parents is being made. The Program Manager is also responsible for maintaining robust operations 24 hours a day and 365 days per year. This portfolio represents the most critical work of the agency and its obligation to ensure the safety of vulnerable children in the City of Baltimore.

Education:  Bachelor's Degree in Human Services or related field.

Experience:  Five (5) years of management level experience in Human Services.

The preferred candidate will possess experience with investigations and investigative interviewing skills.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

Successful candidates will be placed on the employment (eligible) list for at least one year.  

If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland Salary Guidelines.

STATE OF MARYLAND BENEFITS

 

Applicants who meet the minimum qualifications will be evaluated. This office, with your approval, will verify your prior applicable work experience. In order to receive full consideration for time worked, please complete dates of employment in its entirety and identify the number of hours worked for each entry. 

College transcripts are not required for the review of your application and do not need to be forwarded.  Please clearly indicate your college degree and majors on your application.  If selected for an interview, you will be required to bring an official transcript with you.  For all foreign education obtained outside of U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service if selected for an interview.

Online applications are STRONGLY preferred; however, the paper application may be submitted to: Baltimore City DSS, Office of Human Resources, Attn: Dorothy Dukes, 1910 N. Broadway, Baltimore MD 21213. The paper application must be received by 5pm close of business on the closing date for the recruitment. No postmarks will be accepted. The previous Maryland State Application (MS-100) will not be accepted. All inquires regarding this recruitment contact Dorothy Dukes 443-378-4530.

TTY Users: call via Maryland Relay.

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.