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IT TECHNICAL SUPPORT SPECIALIST II

Information Technology Division

Recruitment #16-004476-0004

Introduction

OPEN TO ALL QUALIFIED APPLICANTS

This is a position specific recruitment. The resulting certified eligible list will be used to staff several current and future vacancies for this position/function only.

GRADE

18

LOCATION OF POSITION

Annapolis, MD

POSITION DUTIES

If you are an IT professional with a background in Mainframe operating environments, the Comptroller of Maryland has a unique opportunity for you. We are seeking an experienced z/OS Operating System and Storage Management specialist. In this position you will install, administer, and maintain the mainframe computer software at the state's premier data center. You will be relied on for the installation and administration of the mainframe hardware, the z/OS Operating System, and auxiliary storage management using DFHSM and OAM. The implementation of the Disaster Recovery Plan, including offsite storage of backups as well as recovering the system at a remote location, will also be an exciting part of your responsibilities. Located in beautiful downtown historic Annapolis, this position will provide you the chance to be at the forefront of a leading edge mainframe IT environment.

PLEASE NOTE: All ITD employees are available for on-call support.  This position is required to occasionally work an off-hour schedule, weekdays prior to 7:30 a.m. and/or after 5:00 p.m., weekends, and holidays. Comp time and flexible work options are available.

MINIMUM QUALIFICATIONS

Education: Bachelor's degree from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or other information technology related field to include course work in machine or assembler computer languages, and operating system and data communication technology for multipurpose, multi tasking computers.

Experience: One year of experience maintaining and modifying operating systems for multipurpose, multi tasking computers.  

NOTES:

  1. Thirty credit hours from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or other information technology related field to include course work in machine or assembler computer languages, and operating system and data communication technology for multipurpose multi tasking computers may be substituted for the required education.
  2. One additional year of experience maintaining and modifying operating systems for multipurpose, multi tasking computers may be substituted for the required education.
  3. Experience operating multipurpose, multi tasking computer systems; or scheduling, controlling input and output or maintaining a tape library to process data on multipurpose, multi tasking computer systems; or converting data from project specifications by developing program code using third generation or other generally accepted computer programming languages; or designing, developing and maintaining communications networks may be substituted for high school on a year for year basis.
  4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.htm.  

SELECTIVE QUALIFICATIONS

  • 6 months of JCL problem determination, analysis and corrective procedures for production problems in a large mainframe environment is required.

DESIRED OR PREFERRED QUALIFICATIONS

  • Experience with JCL, TSO, implementing and maintaining programs using COBOL, Assembler, REXX or other generally accepted computer programming languages.
  • System maintenance experience with installation and configuration on an MVS Operating System using IBM’s SMP/E software.
  • Experience with storage management software products such as IBM’s SMS products and tape management systems such as Computer Associates product CA-1.

SPECIAL REQUIREMENTS

Employees in this classification may be subject to call 24 hours a day and, therefore, may be required to provide the employing agency with a telephone number where the employee can be reached or will be furnished with a pager.

EXAMINATION PROCESS

Only applicants who meet the minimum and selective qualifications for this recruitment will be considered for this opportunity. The examination will consist of a rating of your education, training and experience. It is essential that you submit complete and accurate information on your application in order to determine if you meet the qualifications as specified above. Due to the nature of this list, all qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year. 

Qualifying applicants are subject to an oral interview. Prior to appointment, the employee must successfully undergo a comprehensive background investigation including a review of criminal, MVA and tax records; and determination of legal authorization to work in the United States or under the United States Immigration Reform and Control Act of 1986. Upon initial appointment OR promotion to a position in the State Personnel Management System, an employee is required to serve an initial six month probationary period. This probationary period may be extended an additional six months under certain circumstances at the discretion of the appointing authority.

BENEFITS

FURTHER INSTRUCTIONS

Veterans

We thank our veterans for their service to our country, and encourage them to apply.  If you are seeking veteran's preference, please submit a copy of your DD-214.

Attachments

The preferred method for submitting additional information is to upload it directly into your online account. Please remove references to the first 5 digits of your SSN and your DOB on all attachments by deleting, redacting or blacking that information out with a marker.

Faxes/Email

The online application process is STRONGLY preferred. If you choose fax or email as the option to submit your application and/or required additional information, you must include the following information on each page you submit: 

  1. First and Last Name    
  2. Recruitment Number (located at the top of the bulletin)  
  3. The last 4 digits of your SS#

Fax: 410-974-5249 – This fax number is for Comptroller of Maryland recruitment efforts only.

Email: ahall2@comp.state.md.us

For Further Questions

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.

If you have questions about this particular recruitment, please contact the Comptroller of MD, Office of Human Resources at ahall2@comp.state.md.us.

Appropriate accommodations for individuals with disabilities are available upon request by calling: (410) 260-6622 or MD TTY Relay Service 1-800-735-2258. 

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply. 




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