COMPUTER NETWORK SPECIALIST II

**This recruitment is limited to current permanent or contractual employees of the Maryland Department of Information Technology.

17

541 Rue Saint Lo Drive, Reisterstown, MD

To provide professional and courteous first-tier Information Technology (IT) technical support for staff and authorized visitors associated with the Maryland Emergency Management Agency (MEMA). Responsibilities include; maintaining software and hardware for local or wide area computer networks to include operating systems, commercial software, MEMA specific IT applications, wireless/physical networks. Occasional after-hours maintenance may be required. On-site IT support during MEMA emergency operations may also be required.

Education: Bachelor's degree in computer information technology, management information systems, or other information technology related field, to include course work in local or wide area computer networks, from an accredited college or university.

Experience: One year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks.

Notes: 1. Candidates may substitute completion of high school or high school equivalency certificate and eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software for the required education.  

2. Candidates may substitute completion of high school or high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required education.

  3. Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the required education.

  4. Candidates may substitute experience in one of the following areas on a year-for-year basis for a high school education: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

Preferred Qualifications:

Do you have three months to a year experience with:

1) Familiarity with Ghost Imaging solution

2) Experience supporting WebEOC, Hurrevac and Rumba software

3) Experience supporting customers on Service Now 

4) Familiarity with installing and creating user profiles, network printers, network scanners, server backups

5) Experience with Mainframe systems

6) Red Hat Linux Certification

**This recruitment is limited to current permanent or contractual employees of the Maryland Department of Information Technology.

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year. The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

 

STATE OF MARYLAND BENEFITS

 

If you have any questions about this recruitment, please call 410-767-4850.

TTY users call Maryland Relay Service, 1-800- 925-4434.

 As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

 We thank our Veterans for their service to our country, and encourage them to apply.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. Online application process is STRONGLY preferred. 

If the online application process is not available, you may submit a paper application and supplemental questionnaire (by the closing date) to:

DBM, Recruitment & Examination Division

Attn: Katarina Byrne

16-004413-0006

301 W. Preston St. Suite 608

Baltimore, MD 21201

The MD State Application Form can be found online