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ADMINISTRATIVE SPECIALIST II, CONTRACTUAL

Administrative Assistant

Recruitment #16-001756-0022

Introduction

This is a full time contractual position.

GRADE

11

LOCATION OF POSITION

Department of Human Resources

Family Investment Administration

Bureau of Long Term Care

Office of Operations 

746 Frederick Road

Catonsville MD 21228

Main Purpose of Job

This position ensures all appeal data for the Department of Human Resources (DHR), Family Investment Administration (FIA) is entered into the Bureau of Long Term Care (BLTC) Database timely and accurately. The incumbent in this position monitors and follows-up on Corrective Action Requests issued to ensure cases are processed appropriately prior to the Appeal Hearing date; communicates with internal and external customers to assist in the timely communication needed to appeal cases; and supports the Appeals Unit in the time lines and customer service requirements to maintain and provide benefit.

POSITION DUTIES

Inputs current and accurate information into the 257 Database; tracks and monitors start and discharge dates; ensures timely completion of 257 transfers for CoPays, Redet Units and less than 30 day stays for the Special Functions Unit; uploads 257's to Enterprise Content Management System (ECMS); maintains confidential files; ensures all required documents are current and placed in the employee file; performs duties of Security Monitor for BLTC staff including preparing and completion of security forms to add and/or delete staff as required; alerts the Director of contract renewal dates; serves as point of contact for parties responsible for the maintenance of all office equipment including telephones, PCs, scanners, postage meter, fax machine, copiers, etc.; ensures all equipment is operable; responds to requests for repairs, outages and general maintenance; reviews Medicaid Information System (MMIS) for correct span and provider number as requested; follows up with Provider Relations as needed; coordinates BLTC training schedules; works independently and within a team that may include planning, coordinating, disseminating information, etc.; assists the clerical staff with general scanning; and performs other duties as assigned by the Director, Deputy Director and/or State Technical Administrator.

MINIMUM QUALIFICATIONS

Education: Completion of 60 credit hours at an accredited college or university.

Experience: One year of experience in administrative or professional work.

Notes:

1. Candidates may substitute experience as defined above for the required education at the rate of one year of experience for 30 credit hours, for up to 60 credit hours of required education.

2. Candidates may substitute 90 credit hours at an accredited college or university for the required education and experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year to year basis for the required education and experience.

DESIRED OR PREFERRED QUALIFICATIONS

The ideal candidate will possess the following:

  • Knowledge and use of personal computer and network server, i.e. internal database management and reporting, spreadsheets and word processing.
  • Knowledge of Family Investment Programs including Medical Assistance and Bureau of Long Term Care.
  • Experience with mainframe computer terminal systems, i.e., Client Automated Resource and Eligibility System (CARES), Maryland Medicaid Information System (MMIS), State Verification Exchange System (SVES), Maryland Automated Benefits System (MABS), Service Access Information Link (SAIL), State Online Query (SLOQ) and Enterprise Content Management System (ECMS) on Base scanner.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

The assessment will consist of a rating of your education, training and experience related to the requirements of the position. Therefore it is important that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. All information concerning your qualifications must be submitted by the closing date. You must possess the minimum qualifications to be considered for this position. Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment and clearly indicate your college degree and major on your application. Credit may be given for relevant part-time, temporary, or volunteer experience, if you list the number of hours worked per week. For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service.

BENEFITS

Contractual employees who works for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program (the Program), have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents.  As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

FURTHER INSTRUCTIONS

If you have any questions about this recruitment, please contact the Department of Human Resources at 410-767-7414.

Online applications are highly recommended, however the paper application may be submitted to Attn: J. Howard, DHR Employment Services Unit, 311 West Saratoga Street, Room 140, Baltimore, Maryland 21201-3500. The paper application must be received by 5 pm, on the closing date for the recruitment, no postmarks will be accepted. If you upload documents it must be submitted as one document.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted afte this date.  

 As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

 We thank our Veterans for their service to our country, and encourage them to apply.

TTY  Users: call via Maryland Relay

Bilingual applicants are encouraged to apply.




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