HUMAN SERVICE SPECIALIST II-Contractual

This is a full-time contractual position, located at the Department of Human Resources, Family Investment Administration-Bureau of Workforce Development.

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Department of Human Resources

Family Investment Administration Unit,

Workforce Development-SNAP Administration 

311 W. Saratoga Street Baltimore, Maryland 21201

The Data Manager provides data management and data monitoring duties as part of assisting the BWFD in the administration of the Supplemental Nutrition Assistance Program, Employment & Training. This position works closely with leadership in other DHR Administrations and other State agencies in support of better collaboration and innovation in contracting practices. The Data Manager works closely with local Departments of Social Services and DHR program staff, partners, and potential partners to ensure that SNAP E&T programs are in accordance with federal compliance. Partners include but are not limited to other government organizations (federal, state and local), institutions of higher learning, private, non-profit and profit entities. The Data Manager provides expert advice, consultation, information, guidance, interpretation and technical support in the area of data management and analysis.

Monitors and tracks customer participation in SNAP E&T and performance of SNAP E&T partners and local departments of Social Services (LDSS) who are responsible for SNAP E&T work activities (referral, assessment, enrollment, etc.).

As needed keeps local department administrations and central office apprised of vendor and LDSS performance and the status of program participants

Participate in annual on-site monitoring of SNAP E&T partners contracts and agreements and LDSS management of their SNAP E&T program

Reviews legislation, laws, policy and procedures and other jurisdictions best practices to assist partners and local departments in developing strategies to ensure compliance with SNAP E&T requirements

Assist in Development of SNAP E&T plan and review of LDSS SNAP E&T program from the submitted PASS plans

Education: A bachelor’s degree from an accredited college or university.

Experience: One year of experience in the administration of a human
services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes: 1. Additional professional or technical experience in the administration
of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Applicants may substitute education at the graduate level at an accredited college or university in a human services related field at the rate of 30 semester hours per year for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  It is important that you report all related education and experience that is relevant to this recruitment qualifications.  All information concerning your qualifications, including a copy of your diploma or transcripts must be provided if selected for an interview.  We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list.  The resulting list may be used for future vacancies with this Agency or other State Agencies.

CONTRACTUAL EMPLOYEE HEALTH BENEFITS

Applicants who meet the minimum qualifications will be evaluated.  If selected for an interview, you will be required to provide an official transcript.  For all foreign education obtained outside the U. S. you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service if selected for an interview.  

Online applications are highly recommended, however the paper application may be submitted to the Department of Human Resources, 311 W. Saratoga Street, Attn: Tonya N. Brown, Room 147, Baltimore, MD 21201.  The paper application must be received by 4:30 p.m. on the closing date for this recruitment, no postmarks will be accepted.  Information received after the closing date will not be considered.  Application inquiries may be directed to Tonya Brown at 410-767-7349.      

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.