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CHILD SUPPORT SPECIALIST, LEAD

Recruitment #15-004575-0006

Introduction

This recruitment is limited to current employees of the Department of Human Resources (DHR). 

GRADE

13

LOCATION OF POSITION

ANNE ARUNDEL COUNTY OFFICE OF CHILD SUPPORT ENFORCEMENT

44 CALVERT STREET

ANNAPOLIS MD 21401

 

Main Purpose of Job

This is the Lead level position of child support work. This position trains lower level child support specialists responsible for providing location, establishment, fiscal and enforcement services to child support customers in accordance with Federal, State and Local child support policies, procedures and guidelines. The Child Support Specialist Lead assigns, reviews, and approves the work of lower level child support specialists; performs and monitors all duties associated with the processing of funds for the agency and has direct impact on all performance-related issues of collections and disbursement for the agency. The person in this position will be required to assume the responsibility of the team in the absence of the supervisor.

MINIMUM QUALIFICATIONS

Education: An Associate of Arts degree in social services, human services, legal studies, public administration or similar fields of study from an accredited college or university.

Experience: Two years of experience investigating and analyzing child support cases and initiating appropriate actions to establish, maintain and enforce support payments for dependent children in accordance with Federal and State laws, rules and regulations.

Notes:

1. A Bachelor’s degree from an accredited college or university may be substituted for the required education.

2. A Bachelor’s degree in social services, human services, legal studies, public administration or similar fields of study from an accredited college or university may be substituted for the required education and one year of the required experience.

3. Experience investigating and analyzing child support cases and initiating appropriate actions to establish, maintain or enforce support payments for dependent children in accordance with Federal and State laws, rules and regulations may be substituted for the required education on a year-for-year basis.

4. Experience determining eligibility for government assistance programs may be substituted for one year of the specific program experience.

DESIRED OR PREFERRED QUALIFICATIONS

1. Current work experience in a State of Maryland Department of Human Resources Child Support Agency.

2. Advanced level of mathematics sufficient to calculate child support payments, assess payment records and make account adjustments.

3. Ability to assume responsibility of the team in the absence of supervisor.

4. Ability to train lower-level Child Support Specialists.

5. Ability to compile statistical data.

6. Ability to communicate effectively in child support matters with custodial and non-custodial parents, family members, judges, attorneys, court personnel, employers, financial institutions, health insurance carriers and any other parties who have an interest in child support matters.  

Please provide complete details under your work experience in relation to the above listed preferred qualifications.

LIMITATIONS ON SELECTION

LIMITED TO CURRENT EMPLOYEES OF THE DEPARTMENT OF HUMAN RESOURCES.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the minimum qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  The assessment will consist of rating your education, training and experience relating to the requirements of the position.  Successful candidates will be placed on the eligible list as Best Qualified for at least one year. 

The resulting eligible list may be used for future vacancies with this agency and other state agencies. 

If you are in State service and are a promotional candidate your salary will be determined in accordance with the State of Maryland Guidelines.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

 

BENEFITS

FURTHER INSTRUCTIONS

Applicants who meet the minimum qualifications will be evaluated.  Applications not identifying minimum qualifications and education will not be considered.  This office, with your approval will verify your prior applicable work experience.  In order to receive full consideration for time worked, please complete dates of employment in its entirety and identify number of hours worked for each entity.

College transcripts are not required for the review of your application, and do not need to be forwarded.  Please clearly indicate your college degree and majors on your application.  If selected for an interview, you will be required to bring an official transcript with you.  For all foreign education obtained outside of the U.S., you will be required to provide proof of equivalent American education as determined by a foreign credential evaluation service if selected for an interview.

ONLINE APPLICATIONS ARE STRONGLY PREFERRED:  however, the paper application may be submitted to Debra Fisher, Anne Arundel County Office of Child Support Enforcement, 44 Calvert Street, 2nd Floor, Annapolis, MD  21401.  The paper application must be received by 4:00 p.m. close of business, on the closing date of this recruitment.  NO postmarks will be accepted.  Incorrect application forms will not be accepted.  Please do not submit unsolicited information.

 TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

 As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.




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