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CHILD SUPPORT SPECIALIST, LEAD

Recruitment #15-004575-0004

Introduction

This is an internal recruitment limited to current Department of Human Resources employees only.

GRADE

13

LOCATION OF POSITION

Garrett County Department of Social Services

12578 Garrett Highway

Oakland MD 21550

Main Purpose of Job

To initiate and pursue the establishment of paternity, child support and medical support orders. Monitor, evaluate and enforce the timely collections of regular child support payments while also enforcing medical support court orders to promote family well-being and self-sufficiency. Employees in this classification will assign, review and approve the work and assist in the training of lower-level child support specialists.

POSITION DUTIES

Assigns, reviews and approves the work of lower-level child support staff. Assists the supervisor in day-to-day functions. Trains lower-level child support staff in investigating and analyzing child support cases and in initiating appropriate actions to establish, maintain and enforce support payments. Locates custodial parents and non-custodial parents. Interviews Temporary Case Assistance applicants for Child Support First. Initiates and prepares appropriate complaint for support and set appointments for non-custodial parents. Investigates, analyzes and completes appropriate actions for modification of existing child support court orders. Researches and processes Medical Assistance applications.   Reviews various reports to determine status of pending establishment cases and maintains electronic and paper case files by using on going communications with case members to ensure the files reflect current information. Places appropriate markers on case records in cases where family violence and abuse is indicated.  Makes appropriate referrals. Identifies barriers that contribute to the non-custodial parent’s ability to comply with medical and child support court orders. Makes appropriate referrals to community resources. Accesses and utilizes multiple mainframe computer systems to perform the functions of location, establishment, and enforcement such as: credit bureau, MVA, MABS, CSES, CARES, FCR, CSENET. 

MINIMUM QUALIFICATIONS

Education: An Associate of Arts degree in social services, human services, legal studies, public administration or similar fields of study from an accredited college or university.

Experience: Two years of experience investigating and analyzing child support cases and initiating appropriate actions to establish, maintain and enforce support payments for dependent children in accordance with Federal and State laws, rules and regulations.

Notes:

1. A Bachelor’s degree from an accredited college or university may be substituted for the required education.

2. A Bachelor’s degree in social services, human services, legal studies, public administration or similar fields of study from an accredited college or university may be substituted for the required education and one year of the required experience.

3. Experience investigating and analyzing child support cases and initiating appropriate actions to establish, maintain or enforce support payments for dependent children in accordance with Federal and State laws, rules and regulations may be substituted for the required education on a year-for-year basis.

4. Experience determining eligibility for government assistance programs may be substituted for one year of the specific program experience.

LIMITATIONS ON SELECTION

Limited to current Department of Human Resources (DHR) employees only.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the minimum qualifications for this recruitment. Therefore, it is important that you provide complete and accurate information on your application. All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  The assessment will consist of a rating of your education, training and experience relating to the requirements of the position.  Successful candidates will be placed on the employment (eligible) list as Best Qualified for at least one year. 

If you are in State service and are a promotional candidate your salary will be determined in accordance with the State of Maryland Salary Guidelines.

The resulting eligible list may be used for future vacancies with this agency or other Local Offices of Child Support Enforcement within the Department of Human Resources.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

BENEFITS

FURTHER INSTRUCTIONS

Applicants who meet the minimum qualifications will be evaluated. Applications not identifying minimum qualifications and education will not be considered. This office, with your approval will verify your prior applicable work experience. In order to receive full consideration for time worked, please complete dates of employment in its entirety and identify number of hours worked for each entity.   

College transcripts are not required for the review of your application, and do not need to be forwarded.  Please clearly indicate your college degree and majors on your application. If selected for an interview, you will be required to bring an official transcript with you.  For all foreign education obtained outside of the U. S., you will be required to provide proof of equivalent American education as determined by a foreign credential evaluation service if selected for an interview.      

Online applications are STRONGLY preferred; however, the paper application may be submitted to Heather Killeen, Garrett County Department of Social Service, 12578 Garrett Highway, Oakland MD 21550.  The paper application must be received by 4:30 p.m. close of business, on the closing date of this recruitment.  No postmarks will be accepted.  Incorrect application forms will not be accepted.  Please do not submit unsolicited information.  

TTY  Users: call via Maryland Relay  

We thank our Veterans for their service to our country, and encourage them to apply.  

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.  




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