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IT FUNCTIONAL ANALYST II

Revenue Administration Division

Recruitment #15-004499-0006

Introduction

OPEN TO ALL QUALIFIED CANDIDATES

This is a position specific recruitment. The resulting certified eligible list will be used to staff this position/function only. Interested persons may need to reapply for future recruitments within this classification.

GRADE

16

LOCATION OF POSITION

Annapolis, MD

POSITION DUTIES

The incumbent of this position will process magnetic and electronic W-2 and 1099R information, submission of annual MW508 Non-compliance Program, assist in design development and testing of annual updates, perform various file transfers and provide taxpayer service to employers/vendors as needed.

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems.  

Experience: One year of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms.  

NOTES:

  1. Graduation from an accredited high school or possession of a high school equivalency certificate and two additional years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms may be substituted for the required education.  
  2. Experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications may be substituted on a year-for-year basis for a high school education.
  3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

  • Experience in reading and writing technical specifications relating to data flows. Experience and knowledge of Job Control Language (JCL) and FILE-AID.
  • Experience in analyzing and troubleshooting application problems and making recommendations for correction. Knowledge of database and other computer applications.
  •  Experience in testing and establishing test plans.
  • Experience and knowledge of tax return preparation and processing.
  • Good verbal and written skills and experience communicating with technical customers (programmers, vendors) and non-technical customers  (taxpayers and tax preparers).
  • Customer Service experience
  • Ability to work under pressure or in situations where priorities change.
  • Ability to work overtime when needed and to work the hours specified in the interview.

EXAMINATION PROCESS

Only applicants who meet the minimum and selective qualifications for this recruitment will be considered for this opportunity. The examination will consist of a rating of your education, training and experience. It is essential that you submit complete and accurate information on your application in order to determine if you meet the qualifications as specified above. Due to the nature of this list, all qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year.  

Qualifying applicants are subject to an oral interview. Prior to appointment, the employee must successfully undergo a comprehensive background investigation including a review of criminal, MVA and tax records; and determination of legal authorization to work in the United States or under the United States Immigration Reform and Control Act of 1986. Upon initial appointment OR promotion to a position in the State Personnel Management System, an employee is required to serve an initial six month probationary period. This probationary period may be extended an additional six months under certain circumstances at the discretion of the appointing authority.

BENEFITS

FURTHER INSTRUCTIONS

Veterans

We thank our Veterans for their service to our country, and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214.

Attachments

The preferred method for submitting additional information is to upload it directly into your online account.  Please remove references to the first 5 digits of your SSN and your DOB on all attachments by deleting, redacting or blacking that information out with a marker.  

Faxes/Email

The online application process is STRONGLY preferred.  If you choose fax or email as the option to submit your application and/or required additional information, you must include the following information on each page you submit:

  1. First and Last Name
  2. Recruitment Number (located at the top of the bulletin)
  3. The last 4 digits of your SS# 

Fax: 410-974-5249 – This fax number is for Comptroller of Maryland recruitment efforts only.

Email: ahaskins@comp.state.md.us

For Further Questions

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.

If you have questions about this particular recruitment, please contact the Comptroller of MD, Office of Human Resources at dsellman@comp.state.md.us.

Appropriate accommodations for individuals with disabilities are available upon request by calling: (410) 260-6622 or MD TTY Relay Service 1-800-735-2258. 

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.




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