MANAGEMENT ASSOCIATE

This is a Position Specific Recruitment for the Office of Human Resource Development and Training (HRDT).  You must possess one year of experience using Microsoft Word, Excel and PowerPoint and meet  the minimum education and experience requirements to be approved for this recruitment.

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Department of Human Resources

Human Resource Development and Training

311 W. Saratoga Street

Baltimore, MD 21201

This position provides administrative and secretarial support to the Director and Deputy Director of the Office of Human Resource Development and Training with the Department of Human Resources (DHR). In addition to typing, filing, and scheduling the position performs duties such as coordination of meetings, obtaining supplies, managing special projects, answering non-routine correspondence and assembles highly confidential and sensitive information. The position also deals with a diverse group of internal and external customers at all levels within the organization with a consistent and high level of customer service and thoroughness; and uses/requires office skills to handle customer communications (internal/external), file organization and management, software including word processing, spreadsheet, database and presentation, report and letter preparation, and decision making within scope of responsibility. Independent judgment is required to plan, prioritize, and organize diversified workload. The incumbent in this position reviews correspondence, reports and assignments noting format, grammar, completeness, consistency with established guidelines, and content to ensure document is responsive to issues raised; composes correspondence, reports, tables, and other documents as necessary; tracks and collates responses from Local Departments and Central Administrations in order to independently complete assigned projects; receives, screens and independently handles incoming calls on a variety of subjects; manages special projects independently as assigned includes, but not limited to, coordination of the following: recruitment efforts for DHR Executive level positions; YouthWorks Summer Internship Program; revisions/updates to the Employee Handbook; reviews and processing of Secondary Employment Requests; reviews and selections of vacancy announcements to be forwarded to the Maryland Department of Veterans Affairs., etc; coordinates and schedules meetings for the Director and Deputy Director; maintains current electronic calendar; researches, prepares and distributes materials relative to meetings; coordinates and prepares travel arrangements including paperwork for funding approval from Budget Office and written justification; reviews and distributes incoming mail; maintains assignment log and tickler file; monitors progress of assignments for completion and submission; and provides support services to HRDT Managers as needed.

PLEASE NOTE: IN ADDITION TO THE MINIMUM QUALIFICATIONS, YOU MUST ALSO MEET THE SELECTIVE QUALIFICATION (ONE YEAR OF EXPERIENCE USING MICROSOFT WORD, EXCEL AND POWERPOINT) TO BE APPROVED FOR THIS RECRUITMENT.

Please describe in detail any job duties relating to the minimum qualifications stated and include any computer software experience (ex. Word, Excel, Access, etc.) used in each of the positions you held.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years performing secretarial work or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration or Personnel Specialist classifications or Administrative, Clerical, or Office Services specialty codes in the Special Assistant or Secretarial fields of work on a year-for-year basis for the required experience.

ONE YEAR OF EXPERIENCE USING MICROSOFT WORD, EXCEL AND POWERPOINT.

Applicants must meet the selective qualification to be considered.  Include clear and specific information on your application regarding the qualification.

Demonstrated ability to accurately type on a typewriter or keyboard on a personal computer, computer terminal or word processor at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

Please provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.  Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the employment (eligible) list for one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS  

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to: DHR Examination Services Unit, Attention: Leslie Wigfield, 311 W. Saratoga Street, First Floor, Baltimore, Maryland 21201 Or fax requested information to: 410-333-0882; Email dhr.esu@maryland.gov: Voice 410-767-7316, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation. The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.