Skip to Main Content

ADMINISTRATOR I

Recruitment #15-002586-0017

GRADE

16

LOCATION OF POSITION

Department of Human Resources Family Investment Administration-Office of Home Energy Program 311 W. Saratoga Street Baltimore, Maryland 21201-3500

Main Purpose of Job

This position provides program support for the technical development of the Office of Home Energy Program (OHEP) benefits, database training and data manual development on system functionality for local agencies; provides programmatic and technical assistance with maintenance and development of OHEP data system; analyzes program performance to make recommendations to the Director for appropriateness of benefit calculations and funding sources; interacts with other agencies and the utilities to evaluate energy trends; reviews and assists in the development of program policies and procedures; assists with customer issues, legislative reviews, and monitoring of local agency compliance to State procedures. The incumbent in this position supervises and conducts an overall ongoing statewide assessment of relevant data to create the assumptions for the Electrical Universal Service Program (EUSP) and the Maryland Energy Assistance Program (MEAP) benefits; collects statistical information for utility rates, implements consumption surveys and analyzes system data and industry trends to make projections for the annual program benefit tables; manages the ongoing analysis of data required to monitor adequacy of projections and appropriateness of benefits. This position also manages the oversight of the OHEP Data system which includes administrative management, troubleshooting, and developing future enhancements; develops and implements database procedures for local agencies; manages procedural manuals and communicates the efficiencies to improve system speed and user friendly enhancements; directs the development of a database user's manual and implements user training; researches energy issues and acts as a resource for developing trends and projections for energy assistance legislative reviews, industry direction and program policy changes; designs and performs structured testing for OHEP automated system; interacts with Federal and State officials regarding low income household criteria; monitors and documents federal guidelines and statutes that affect the low income community; and captures statistics and develops annual eligible income standards provided under federal guidelines.

MINIMUM QUALIFICATIONS

Education: A Bachelor's degree from an accredited college or university.

Experience: Four years of experience in administrative staff or professional work.

Notes:

1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year to year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year to year basis for the required education and experience.

SELECTIVE QUALIFICATIONS

One year of experience must have been in the development of a database system, training and/or statistical research.

Applicants must meet the selective qualification to be considered.  Include clear and specific information on your application regarding the qualification.

DESIRED OR PREFERRED QUALIFICATIONS

  • Knowledge of MEAP/OHEP program benefits
  • Knowledge of OHEP automated system
  • Strong Excel skills/application
  • Knowledge of quality office procedures/telephone etiquette
  • Excellent written and verbal communication skills
  • Conducts research, compiles statistical reports and analyzes system data Problem solving skills

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience relating to the requirements of the position.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred. If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit
311 W. Saratoga Street, First Floor
Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882.

Do not submit unsolicited documentation. The paper application must be received by 5 PM on the closing date for the recruitment. TTY Users: call via Maryland Relay, 1-800-925-4434. We thank our Veterans for their service to our country, and encourage them to apply. As an equal opportunity employer Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.




Powered by JobAps