OFFICE SERVICES CLERK

8

Maryland State Police Licensing Division

1111 Reisterstown Road

Pikesville, MD 21208

The main purpose of this position is the accurate processing of incoming applications for Maryland's Handgun Qualification License and Applications and Affidavits to Purchase a Regulated Firearm. These applications are required from applicants before and at the time they apply to purchase, rent, or transfer a regulated firearm. This processing would include the review of applications, the preparation and collation of information for criminal history background information checks and accountability of monies collected for applicable processing fees.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience performing clerical duties.

Notes:

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

 2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

 3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the requires experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

Experience - Six months of experience providing customers with information relating to government services, legal services and/or State or federal licensing process; OR

Six months of experience transcribing/transferring information from an application or other source document into an Access database, Excel spreadsheet and/or Google documents.

Experience - Six months of experience using Maryland Electronic Telecommunications Enforcement Resource System (METERS).

Six months of experience using the National Crime Information Center database (NCIC).

Six months of experience determining or validating application requirements against specific qualifications and analyzing those requirements for accuracy and completeness.

Candidates in this classification will be subject to an initial drug screening and a complete criminal background investigation to include a polygraph examination before permanent appointment can be made.  A criminal conviction may be grounds for rejection of the candidate.

NOTE: Employees may be required to work a rotating shift during emergency situations at the discretion of management.

The selection process for this recruitment will involve a review of each application.  Applicants who meet the minimum and selective qualifications will be placed on an eligible list in the BEST QUALIFIED, BETTER QUALIFIED or QUALIFIED category.  The list will be used by the hiring manager to select the individual to fill the vacancy.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS

NOTE: Currently, applicants are limited to uploading one file.  As a result, it is strongly urged that those applying upload ALL required and additional documents (undergraduate and graduate transcripts, resumes, etc.) as one file

If you are unable to apply online, you may submit an application via mail.  The Maryland State Application Form can be found online.

Completed applications, required documentation and any required addendums may be mailed to:

Maryland State Police

Human Resources Division

1201 Reisterstown Road

Pikesville, MD 21208

ATTN: R. Bruce Tanner

Robert.tanner@maryland.gov

TTY  Users: call via Maryland Relay

It is the policy of the Maryland State Police to comply with all applicable federal and state laws prohibiting employment discrimination and to provide equal employment opportunity to all employees and applicants for employment without regard to age, ancestry, color, gender, identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, sexual orientation or any other protected status.