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OFFICE CLERK I- Contractual

EBT Clerk

Recruitment #15-001374-0009

Introduction

*REVISED ANNOUNCEMENT*

This is a part-time contractual position that will work 20 hours per week.  The previous announcement  noted this position as full-time position.

GRADE

06

LOCATION OF POSITION

Baltimore County Department of Social Services
6401 York Road
Baltimore, MD 21212

Main Purpose of Job

This position assists and acts as a support to the district office in all Family Investment Programs. The EBT Clerk is responsible for issuing Electronic Benefit Transfer (EBT) cards for customers who are eligible for Temporary Cash Assistance and SNAP benefits.  The position will train the customers on how to use their card and let them know what they need to do should the customer lose the card.   

POSITION DUTIES

The position is responsible for issuing EBT Vault Cards; keeping a daily record by maintaining EBT sign-ins and log sheets;

Scanning and reviewing documents;

Welcoming and directing visitors and customers to the appropriate agency personnel; and

Process customers information.

MINIMUM QUALIFICATIONS

Education: Completion of the eighth grade.

Experience: Six months experience performing clerical duties in an office environment.

Notes: 

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

 2. Graduation from an accredited high school or possession of a high school equivalency certificate may be substituted for the required experience.

 3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

The preferred candidate will have experience working on databases, and experience maintaining, logging, and tracking data.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list for at least one year.

BENEFITS

FURTHER INSTRUCTIONS

If you have any questions about this recruitment, please contact the Department of Human Resources at 410-767-7414.

Online application process is STRONGLY preferred. If online process is not available, please send your paper application to: Michele McFarland, Human Resources Office, Baltimore County Department of Social Services, 6401 York Road, Baltimore, MD 21212.  The paper application must be received by 5:00pm, close of business on, on the closing date for the recruitment, no postmarks will be accepted.

If you need to submit additional information please fax information only to 410-853-3925.

Appropriate accommodations for individuals with disabilities are available upon request by calling 410-853-3985 or MD TTY Relay Service at 800-735-2258.

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.

Bilingual applicants are encouraged to apply.




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