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OFFICE SECRETARY III

Recruitment #15-001362-0024

GRADE

10

LOCATION OF POSITION

Eastpoint Metro Business Center

4451-Z Parliament Place

Lanham, MD 20706

Main Purpose of Job

Provide support services for professional staff engaged in the planning and delivery of vocational and independent living services.

POSITION DUTIES

Respond to individual consumer concerns and telephone calls to include accurately recording the information provided by the consumer or caller, answering general questions about DORS, giving accurate information to the consumer or caller and maintaining proper interpersonal/telephone etiquette.  Prepare resumes and job related correspondence for consumers.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties.

Notes: 

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.  

SELECTIVE QUALIFICATIONS

One year of this experience must be working with individuals with disabilities.

DESIRED OR PREFERRED QUALIFICATIONS

Knowledge of the principles and practices of good office management, skill in a variety of software packages, good mathematical ability, skill in organizing and completing multiple tasks with close attention to detail, ability to independently respond to telephone and in-person inquiries for routine information, ability to exercise good judgment, courtesy and tact in receiving callers, in giving and obtaining information, and in making proper disposition of problems, and ability to establish and maintain effective working relationships.  

SELECTION PROCESS

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

BENEFITS

FURTHER INSTRUCTIONS

Applicants must complete the Maryland State Government on-line application for employment recruitment #15-001362-0024. The Application and any support documentation must clearly demonstrate that the applicant meets the prerequisite Minimum Qualifications and possesses the Essential Requirements for the position. Paper applications can be completed and faxed to 410-554-9397 or mailed to DORS Human Resource Department at 2301 Argonne Drive, Baltimore, MD 21218.

To obtain a paper application visit our website dors.state.md.us or marylandpublicschools.org. TDD (410) 554-9399. Inquiries can be made to 410-554-9424. Appropriate accommodations can be made for individuals with disabilities.

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850.

Proof of eligibility to work in compliance with the Immigration Reform and Control Act, and travel throughout the State are required.  

Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.




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