Collection Agent I

10

300 W. Preston St. Baltimore, MD 21201

6601 Ritchie Highway Glen Burnie, MD 21062

18306 Colonel Henry K. Douglas Dr. Hagerstown, MD 21740

The Central Collection Unit is recruiting for two (2) special appointment Collection Agent I positions and three (3) contractual Collection Agent I positions that will collect all delinquent accounts referred from various MD state government agencies in the quickest, efficient, and most cost effective manner while employing the highest professional standards. They will be responsible for collection of debts referred to CCU from various agencies. The Collection Agent achieves this task by attempting to contact the debtor by phone, generating notices or e-mail where available. The Collection Agent also utilizes automated in-house tools (ESA, MVA records, Property Records, Credit Reports) to determine if assets are available to successfully collect an outstanding debt. When an agent determines that a debt is uncollectible, the agent will refer that account to the Abatement Committee for abatement consideration. The contractual positions are not eligible for leave or holiday benefits. All positions will serve at the pleasure of the appointing authority.

Education:  A bachelor's degree from an accredited college or university.

Experience:  None

Note: Candidates may substitute additional experience in financial or credit investigation, claims investigation, debt collection, or work requiring investigation and the preparation of reports on a year-for-year basis for the required education.

Candidates are required to undergo a criminal background check as part of the selection process due to the financial nature of the job.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

TTY  Users: call via Maryland Relay 

We thank our Veterans for their service to our country, and encourage them to apply.

For education outside of the U.S., a copy of the equivalent American education as determined by a foreign credential evaulation service must accompany the application. All information concerning your qualifications must be submitted by the closing date. We will not connsider information submitted after this date.

Online application process is STRONGLY preferred. If the online application process is not available, you may submit a paper application and supplemental questionnaire by the closing date to:

Tina Hoban

Department of Budget and Management

Personnel Services Division

301 W. Preston Street, Room 602

Baltimore, MD 21201