OFFICE SERVICES CLERK- CONTRACTUAL

This a full-time contractual position with the Carroll County Department of Social Services.   

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Carroll County Department of Social Services

1232 Tech Court

Westminster MD 21157

The primary function of this position is to provide administrative support to the Child Support Unit through a variety of assignments which includes answering and screening phone calls, sorting and distributing mail on a daily basis.  The position also provides back-up support for the front window for walk-in Child Support payments. 

Administrative Support:  Providing administrative assistance to the Assistant Director as well as procurement of supplies for the entire unit.

Telephone Coverage:  Emphasis is placed on answering and screening incoming child support calls to include Hot Calls from the Child Support Call Center.

Mail Processing: Distributing and/or scanning mail on a daily basis. Entering mail into verification system.

Back-Up Functions: Screen child support walk-in customers to assess what assistance is required.  Write receipts for customers that are making a child support payment at the agency. 

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:  Two years of experience performing clerical duties.

Notes: 

1.  Additional experience performing clerical duties may be substituted on a year for year basis for the required education.

2.  Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year for year basis for the required experience.

Experience working in the Child Support System and/or Department of Social Services.  

Experience providing direct customer service.

Candidates must be willing to work in Carroll County.

The assessment will consist of a rating of your education, training and experience related to the requirements of this position. Therefore it is important that you provide complete and accurate information on your application.  You must possess the minimum qualifications to be considered for this position.  All information concerning your qualifications must be submitted by the closing date. 

All information concerning your application must be submitted by the deadline.  This office will not consider information submitted after this date. 

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

This is a full time contractual position with no benefits.

Online applications are highly recommended, however, the paper application may be submitted to: Debbie Hudgins, HR Office, Carroll County Department of Social Services, 1232 Tech Court, Westminster, MD 21157.  The paper applications must be received by 5 p.m. close of business on the closing date of the recruitment.  No postmarks will be accepted.  Incorrect application forms will not be accepted. Documentation not uploaded with application can be faxed to:  410-386-3474.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.

TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.  

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.