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MEDIATION SUPERVISORS

CONTRACTUAL

Recruitment #14-999999-682

GRADE

15

POSITION DUTIES

The Office of the Attorney General is seeking applicants for two Mediation Supervisors to assist in the administration of the Mediation Unit in the Consumer Protection Division ("CPD") for a newly created office in Prince George’s County. The position is responsible for the training and supervision of 4-8 part-time volunteers; hands on negotiation of complex consumer complaints; and assisting in the management of CPD’s daily caseload.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

The ideal candidate will have a bachelor’s degree or higher from an accredited four year college or university and three years of experience in administrative or social work. Applicants may substitute graduate education for the required experience at the rate of one year of education to one year of experience, for up to two years of the required experience. Candidate must possess strong interpersonal, writing, and organizational skills. Experience working with volunteers and fluency in Spanish are desirable.

FURTHER INSTRUCTIONS

Online application is STRONGLY preferred. 

Interested persons should submit a resume with a cover letter explaining the candidate’s interest in the position, a list of references, and a writing sample to:   Karen S. Straughn, Director, Mediation Unit, Consumer Protection Division, Office of the Attorney General, 16th Floor, 200 St. Paul Place, Baltimore, MD 21202 by close of business on Monday, August 4, 2014. 

Note:  All applications will ONLY be considered complete if resume and cover letter are received by closing date.

Please indicate the Division and position you are applying for.    

TTY  Users: call via Maryland Relay 

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.




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